error uploading to the steam workshop

Владимир shared this bug 2 months ago
Won't Fix

Good afternoon. An error occurs when uploading the created drawing to the steam workshop. Please tell me how to fix the error?

Replies (3)

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0

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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1

Hello engineer,

Thank you for reaching out to us on the forum.

Could you please specify the exact error message you're seeing when uploading your blueprint to Steam? Is it "Steam: Error accessing service" or "Thumbnail is too big..."?

If it’s the "error accessing service", please check if Steam is in Online mode. To do this, open the Steam client, click on the Steam menu in the top-left corner, and select Go Online. Also, make sure you’re connected to the internet.

If the error is "Thumbnail is too big...", this usually means the thumbnail/screenshot for your blueprint exceeds Steam's size limit of 1 MB. To resolve this, try lowering your screen resolution and then attempt to publish the blueprint again or you can try the following workaround:

  1. Open the hidden folder "%appdata%/SpaceEngineers/Blueprints/" and find the folder containing your blueprint.
  2. Open the file named either thumb.png or thumb.jpg in MS Paint (or any other graphic editor of your liking) and simply resize it smaller.
  3. Resave the file and overwrite the old file so that it is less than 1 MB in size.
  4. Then try publishing again.

Please let us know if either of these solutions resolves the issue. If the error persists or if it’s a different error, please share with us more details.

Kind Regards,

Keen Software House: QA Department

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1

Hello engineer,

as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.

Kind regards,

Keen Software House: QA Department

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