When connecting to the server the world is empty
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Good afternoon For several days now I have been unable to connect to my friends' servers due to an error. Playback steps: 1. Open the game 2. In the main menu, click Join server 3. Find a friend's server 4. Select a friend’s server and click connect Expected result: The game has loaded, you can select the spawn location
Actual result: Camera hovers in the air, no interface, only possible to rotate the camera in empty space. Please help me solve my problem, the independent solution did not give any results. I tried reinstalling the game, deleting all mods, deleting all saves, rebuilding the game by deleting all files, checking the integrity of game files, changing graphics settings. Sometimes I managed to get onto the server, but these are very rare moments of my joy. similar to this topic https://support.keenswh.com/spaceengineers/pc/topic/stuck-after-i-joined
After you get in, just reload the game by pressing F5.
After you get in, just reload the game by pressing F5.
Hello Engineer,
thank you for reaching our forum with this problem.
Can you please provide me more information?
Since you are mentioning the server of your friend, is this the only instance where you gat this problem?
You are able to connect to other server (e.g. Keen official), or start/save/load a single player game? Or are you experiencing the same problem also there? Can you please try?
So if I understand it correct, you can actually enter the server, you are just not spawned there? But when leaving, you have to exit the game manually (so no error, kick back to Main menu or crash)? Can you try to respawn (using F5 as suggested above), or Backspace (reconnect)?
I can see that you might be using multiple screens. Can you please make sure that only one screen is used when you try this?
Also please make sure that the game is using the dedicated GPU and not the integrated one.
Please try our general workarounds first, all of them:
Please let me know if anything from above helped. If not, can you please reply to my questions above and send me eventually new set of logs?
Thank you in advance.
Kind Regards
Keen Software House: QA Department
Hello Engineer,
thank you for reaching our forum with this problem.
Can you please provide me more information?
Since you are mentioning the server of your friend, is this the only instance where you gat this problem?
You are able to connect to other server (e.g. Keen official), or start/save/load a single player game? Or are you experiencing the same problem also there? Can you please try?
So if I understand it correct, you can actually enter the server, you are just not spawned there? But when leaving, you have to exit the game manually (so no error, kick back to Main menu or crash)? Can you try to respawn (using F5 as suggested above), or Backspace (reconnect)?
I can see that you might be using multiple screens. Can you please make sure that only one screen is used when you try this?
Also please make sure that the game is using the dedicated GPU and not the integrated one.
Please try our general workarounds first, all of them:
Please let me know if anything from above helped. If not, can you please reply to my questions above and send me eventually new set of logs?
Thank you in advance.
Kind Regards
Keen Software House: QA Department
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