When connecting to the server the world is empty

Ilya shared this bug 3 months ago
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Good afternoon For several days now I have been unable to connect to my friends' servers due to an error. Playback steps: 1. Open the game 2. In the main menu, click Join server 3. Find a friend's server 4. Select a friend’s server and click connect Expected result: The game has loaded, you can select the spawn location   
Actual result: Camera hovers in the air, no interface, only possible to rotate the camera in empty space. Please help me solve my problem, the independent solution did not give any results. I tried reinstalling the game, deleting all mods, deleting all saves, rebuilding the game by deleting all files, checking the integrity of game files, changing graphics settings. Sometimes I managed to get onto the server, but these are very rare moments of my joy.

similar to this topic https://support.keenswh.com/spaceengineers/pc/topic/stuck-after-i-joined

Replies (6)

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After you get in, just reload the game by pressing F5.

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Hello Engineer,

thank you for reaching our forum with this problem.

Can you please provide me more information?

Since you are mentioning the server of your friend, is this the only instance where you gat this problem?

You are able to connect to other server (e.g. Keen official), or start/save/load a single player game? Or are you experiencing the same problem also there? Can you please try?

So if I understand it correct, you can actually enter the server, you are just not spawned there? But when leaving, you have to exit the game manually (so no error, kick back to Main menu or crash)? Can you try to respawn (using F5 as suggested above), or Backspace (reconnect)?

I can see that you might be using multiple screens. Can you please make sure that only one screen is used when you try this?

Also please make sure that the game is using the dedicated GPU and not the integrated one.

Please try our general workarounds first, all of them:

  • Verify your game files in Steam - right-click on Space Engineers in Steam Library → Properties → Installed Files → Verify Integrity of Game Files
  • Delete SpaceEngineers.cfg file (it means your game configuration will be deleted) - you can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
  • Delete ShaderCache folder - same access as above
  • Back up your whole Space Engineers Roaming folder and delete it
  • Restart Steam
  • Reinstall VC Redist 2017
  • Update graphic drivers
  • Reinstall the game
  • Make sure your operating system is fully updated

Please let me know if anything from above helped. If not, can you please reply to my questions above and send me eventually new set of logs?

Thank you in advance.

Kind Regards

Keen Software House: QA Department

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Hello! I left the answers to the questions below

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Hello, is there any work being done on the bug? Maybe some additional information is needed for the investigation?

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Hello, thank you for taking on the solution to my problem.
Answers to questions: I tried to join different friends and got the same error. When trying to connect to other servers, the problem has not yet been observed. But I couldn’t join the official ones. The loading window did not appear. Backspace doesn't work after loading. F5 doesn't help either. I disconnected additional monitors, the problem remained The game uses a dedicated GPU rather than an integrated one.    
Perhaps the problem started here.

Unfortunately, the entire file was not saved after reinstalling the game.

2024-11-01 16:27:08.932 - Thread:  16 ->  Compressed texture with MipLevels <= 1: textures\models\environment\sky\martiansky_cm.dds2024-11-01 16:27:08.932 - Thread:  18 ->  Compressed texture with MipLevels <= 1: textures\models\environment\sky\martiansky02_cm.dds2024-11-01 16:27:24.386 - Thread:  11 ->  Texture does not exist: D:\SteamLibrary\steamapps\workshop\content\244850\2573680371\textures\models\environment\sky\earthfarclouds_alphamask.dds2024-11-01 16:27:24.387 - Thread:  12 ->  Texture does not exist: D:\SteamLibrary\steamapps\workshop\content\244850\2573680371\textures\models\environment\sky\earthfarclouds_cm.dds2024-11-01 16:27:24.387 - Thread:  12 ->  Texture does not exist: D:\SteamLibrary\steamapps\workshop\content\244850\2573680371\textures\models\environment\sky\landsky_texture_alphamask.dds2024-11-01 16:27:24.388 - Thread:  13 ->  Texture does not exist: D:\SteamLibrary\steamapps\workshop\content\244850\2573680371\textures\models\environment\sky\landsky_texture_cm.dds2024-11-01 16:27:24.390 - Thread:  11 ->  Texture does not exist: D:\SteamLibrary\steamapps\workshop\content\244850\2573680371\textures\models\environment\sky\tritonaurora_alphamask.dds2024-11-01 16:27:24.390 - Thread:  11 ->  Texture does not exist: D:\SteamLibrary\steamapps\workshop\content\244850\2573680371\textures\models\environment\sky\tritonaurora_cm.dds2024-11-01 16:27:24.423 - Thread:  16 ->  Compressed texture with MipLevels <= 1: textures\models\environment\sky\landsky_texture_cm.dds2024-11-01 16:27:24.423 - Thread:  17 ->  Compressed texture with MipLevels <= 1: textures\models\environment\sky\earthfarclouds_cm.dds2024-11-01 16:27:24.424 - Thread:  17 ->  Compressed texture with MipLevels <= 1: textures\models\environment\sky\aliensky_cm.dds2024-11-01 16:27:24.425 - Thread:  17 ->  Texture does not exist: D:\SteamLibrary\steamapps\workshop\content\244850\2573680371\textures\models\environment\sky\earthfarclouds_alphamask.dds2024-11-01 16:27:24.425 - Thread:  17 ->  Could not load texture: D:\SteamLibrary\steamapps\workshop\content\244850\2573680371\textures\models\environment\sky\earthfarclouds_alphamask.dds2024-11-01 16:27:24.425 - Thread:  17 ->  Missing or invalid texture: ..\..\..\workshop\content\244850\2573680371\textures\models\environment\sky\earthfarclouds_alphamask.dds2024-11-01 16:27:24.425 - Thread:  17 ->  Texture does not exist: D:\SteamLibrary\steamapps\workshop\content\244850\2573680371\textures\models\environment\sky\earthfarclouds_cm.dds2024-11-01 16:27:24.425 - Thread:  17 ->  Could not load texture: D:\SteamLibrary\steamapps\workshop\content\244850\2573680371\textures\models\environment\sky\earthfarclouds_cm.dds2024-11-01 16:27:24.426 - Thread:  17 ->  Missing or invalid texture: ..\..\..\workshop\content\244850\2573680371\textures\models\environment\sky\earthfarclouds_cm.dds2024-11-01 16:27:24.426 - Thread:  17 ->  Texture does not exist: D:\SteamLibrary\steamapps\workshop\content\244850\2573680371\textures\models\environment\sky\landsky_texture_alphamask.dds2024-11-01 16:27:24.426 - Thread:  17 ->  Could not load texture: D:\SteamLibrary\steamapps\workshop\content\244850\2573680371\textures\models\environment\sky\landsky_texture_alphamask.dds2024-11-01 16:27:24.426 - Thread:  17 ->  Missing or invalid texture: ..\..\..\workshop\content\244850\2573680371\textures\models\environment\sky\landsky_texture_alphamask.dds2024-11-01 16:27:24.426 - Thread:  17 ->  Texture does not exist: D:\SteamLibrary\steamapps\workshop\content\244850\2573680371\textures\models\environment\sky\landsky_texture_cm.dds2024-11-01 16:27:24.426 - Thread:  17 ->  Could not load texture: D:\SteamLibrary\steamapps\workshop\content\244850\2573680371\textures\models\environment\sky\landsky_texture_cm.dds2024-11-01 16:27:24.426 - Thread:  17 ->  Missing or invalid texture: ..\..\..\workshop\content\244850\2573680371\textures\models\environment\sky\landsky_texture_cm.dds2024-11-01 16:27:24.426 - Thread:  17 ->  Texture does not exist: D:\SteamLibrary\steamapps\workshop\content\244850\2573680371\textures\models\environment\sky\tritonaurora_alphamask.dds2024-11-01 16:27:24.426 - Thread:  17 ->  Could not load texture: D:\SteamLibrary\steamapps\workshop\content\244850\2573680371\textures\models\environment\sky\tritonaurora_alphamask.dds2024-11-01 16:27:24.426 - Thread:  17 ->  Missing or invalid texture: ..\..\..\workshop\content\244850\2573680371\textures\models\environment\sky\tritonaurora_alphamask.dds2024-11-01 16:27:24.427 - Thread:  17 ->  Texture does not exist: D:\SteamLibrary\steamapps\workshop\content\244850\2573680371\textures\models\environment\sky\tritonaurora_cm.dds2024-11-01 16:27:24.427 - Thread:  17 ->  Could not load texture: D:\SteamLibrary\steamapps\workshop\content\244850\2573680371\textures\models\environment\sky\tritonaurora_cm.dds2024-11-01 16:27:24.427 - Thread:  17 ->  Missing or invalid texture: ..\..\..\workshop\content\244850\2573680371\textures\models\environment\sky\tritonaurora_cm.dds2024-11-01 16:27:41.597 - Thread:  21 ->  Texture EMPTY with size 1x1 can't fit to file array with size 32x322024-11-01 16:27:42.953 - Thread:  21 ->  Texture ReleaseMissingExtension with size 1x1 can't fit to file array with size 2048x2048

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The suggested workarounds also did not help solve the problem.

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Addition: I was able to log into my local game without any problems. I was also able to connect to the official keen server

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