New Cockpit

Jon Merriman shared this bug 2 months ago
Won't Fix

I am having a problem with getting the new cockpit from the newest dlc. I tried multiple times to get the new cockpit from the contacts update. i have subscribed multiple times to it and got the email even and still havent got it in game. I am on PC/Steam also. I definitely know the way that they said to do it from the live stream when the dlc came out. i have had the game for years and years like before the first line of update symbols and i own every dlc now too and have about 2000 hours of actual game time on it. so who ever see this can you look into this for me please. thank you for your time and have a nice day.

Replies (3)

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Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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1

Hello Jon,

Thank you for writing to us, and we sincerely apologize for the issues you’re experiencing.

Could you please try deleting the game’s configuration (.cfg) file?

  • You can access this file by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers. Once there, please locate the "SpaceEngineers.cfg." file and delete it.

Please note that this will also reset your game settings.

Afterward, re-launch the game and re-subscribe to the newsletter. You should then be able to see and use the flush cockpit without any issues.

Please let us know if this resolves the issue for you.

Kind Regards,

Keen Software House: QA Department

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Hello engineer,

as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.

Kind regards,

Keen Software House: QA Department

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