thank you for reaching our forum with this problem.
We are sorry that it is happening to you.
Can you please try these workarounds and let me know if anything from this list helped you in any way, please? These are:
Verify your game files in Steam - right-click on Space Engineers in Steam Library → Properties → Installed Files → Verify Integrity of Game Files
Delete SpaceEngineers.cfg file (it means your game configuration will be deleted) - you can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Delete ShaderCache folder - same access as above
Back up your whole Space Engineers Roaming folder and delete it
Restart Steam
Reinstall VC Redist 2017
Update graphic drivers
Reinstall the game
Make sure your operating system is fully updated
If nothing from this list would help you, can you please share me more information? Was the game working for you before just fine? Can you tell when it got broken? Was there any recent change of your SW or HW?
Also please supply me the full log here as attachment (e.g. in the .txt form) if you are still not able to run the game.
Thank you in advance.
Kind Regards
Keen Software House: QA Department
Hello Daniel,
thank you for reaching our forum with this problem.
We are sorry that it is happening to you.
Can you please try these workarounds and let me know if anything from this list helped you in any way, please? These are:
Verify your game files in Steam - right-click on Space Engineers in Steam Library → Properties → Installed Files → Verify Integrity of Game Files
Delete SpaceEngineers.cfg file (it means your game configuration will be deleted) - you can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Delete ShaderCache folder - same access as above
Back up your whole Space Engineers Roaming folder and delete it
Restart Steam
Reinstall VC Redist 2017
Update graphic drivers
Reinstall the game
Make sure your operating system is fully updated
If nothing from this list would help you, can you please share me more information? Was the game working for you before just fine? Can you tell when it got broken? Was there any recent change of your SW or HW?
Also please supply me the full log here as attachment (e.g. in the .txt form) if you are still not able to run the game.
I have the same bug
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello Daniel,
thank you for reaching our forum with this problem.
We are sorry that it is happening to you.
Can you please try these workarounds and let me know if anything from this list helped you in any way, please? These are:
If nothing from this list would help you, can you please share me more information? Was the game working for you before just fine? Can you tell when it got broken? Was there any recent change of your SW or HW?
Also please supply me the full log here as attachment (e.g. in the .txt form) if you are still not able to run the game.
Thank you in advance.
Kind Regards
Keen Software House: QA Department
Hello Daniel,
thank you for reaching our forum with this problem.
We are sorry that it is happening to you.
Can you please try these workarounds and let me know if anything from this list helped you in any way, please? These are:
If nothing from this list would help you, can you please share me more information? Was the game working for you before just fine? Can you tell when it got broken? Was there any recent change of your SW or HW?
Also please supply me the full log here as attachment (e.g. in the .txt form) if you are still not able to run the game.
Thank you in advance.
Kind Regards
Keen Software House: QA Department
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