Lost Connection to Server/Host
I have been having issues with this for the passed week and nothing on google, the keen forums, or anywhere at all that is up to current date is being helpful.
Issue: I am having difficulty in connecting to dedicated servers and official keen servers. To clear things up:
1.) My internet is fine. There is nothing wrong with it. I can connect to other games with 32 ping, 64/64 ms, and any where else i visit or use works just fine. The problem is solely with space engineers.
2.) I have done the stereotypical granny fixes. Restart modem, restart pc, checked cable connections, Verified my game files. Uninstalled the game. Reinstalled the game. Some times it works verifying files. Most times it doesn't and i'm stuck spending hours wasting my life and time trying to fix this problem.
3.) I have 0 hardware problems. Nothing about my rig is faulty or has any issues.
Is there a potential fix or offer any legitimate constructive ideas on how to get the game to understand I want to connect to a world consistently and reliably. Again. The more notable fix is "verifying game files" which at this current time after doing 6 different times has turned up 0 results other than failure. (edited)
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards,
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards,
Keen Software House
Hello Doomguy_74,
Thank you for your patience, and we apologize for the delay in responding. We’ve been handling a high volume of tickets and truly appreciate you bearing with us.
Could you let us know if this issue still persists for you? We recognize that connection issues like this can be intermittent and frustrating, and we’re actively investigating similar reports. At this stage, it seems to be a complex networking issue that isn’t fully resolved yet.
Many players have reported success with the troubleshooting steps you mentioned, even though, understandably, they haven’t worked consistently in all cases. We’re continuing to gather information to better address this across the board.
Thank you again for your patience, and please keep us updated if the situation changes. We’re here to help!
Best regards,
Keen Software House
Hello Doomguy_74,
Thank you for your patience, and we apologize for the delay in responding. We’ve been handling a high volume of tickets and truly appreciate you bearing with us.
Could you let us know if this issue still persists for you? We recognize that connection issues like this can be intermittent and frustrating, and we’re actively investigating similar reports. At this stage, it seems to be a complex networking issue that isn’t fully resolved yet.
Many players have reported success with the troubleshooting steps you mentioned, even though, understandably, they haven’t worked consistently in all cases. We’re continuing to gather information to better address this across the board.
Thank you again for your patience, and please keep us updated if the situation changes. We’re here to help!
Best regards,
Keen Software House
Hello Engineer,
as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
Hello Engineer,
as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
Replies have been locked on this page!