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Space Engineers PC Support Topic Bug

Factorum Drill Vanished

error 404 shared this bug ago

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Hello.

I did the signal event, long story short, made it to the final stage of the cave.

I did not touch the drill or detach it from the main grid.

I have claimed the entire grid even back on the surface, before going in the cave area.

I was walking around and checking out cargo containers. I ground up the safe zone block, but left the reactor.

Than the small drill drone came in, i ground it up and made a small reactor on the small grid refinery which was there, so it wouldn't get wiped.

I mentioned to a friend on discord i got the drill, we exchanged a couple messages, but nothing much. It was seconds.

When i Alt-Tab ed back to the game the drill was gone. The rest of the grid was all still there.

So was the small refinery.

No idea what happened. No other player was helping me, no other hostile player was near, that i know of.

In the meantime, the signal i was at ended, and a new one started.

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I have the same bug

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QA KeenSWH ●

Hello, Engineer!

Thank you for reaching out to us with this problem.

Unfortunately, we were not able to reproduce the issue on our side. Could you share some additional information?

Is this happening repeatedly or with other blocks?

Is it on an official server or in a multi-player lobby? Are you or the server using any mods?

If this is happening in single-player or lobby, could you provide us with a save file and logs? You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

You can access your save files in the same folder, just follow: \Roaming\SpaceEngineers\Saves. There should be a folder with your SteamID and your saves. Please zip the file and attach it here

Thank you.

Kind regards,

Keen Software House: QA Department.

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error 404 ●

This was on Steam UK#2.

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QA KeenSWH ●

Hi,

We were unable to reproduce the issue of the drill disappearing in the global encounter. It's possible that the subgrid containing the drill wasn't claimed along with the rest of the encounter, causing it to be cleaned up or removed. We would appreciate any additional information, such as whether this occurred once or multiple times, or if it involved different blocks or grids. Thank you for your help.

Kind regards,

Keen Software House: QA Department.

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error 404 ●

Thats the expected result, i guess it doesnt happen often.

It happened once, and the only thingh missing was the drill, the rest of the frame around the drill did not vanish, as you can see from the picture.

And i have started placing survival kits on prototech blocks since, still i would like to see it work as intended, and not having to use tricksor a workarounds.

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qqww ●

I have similar bug happened several times. I detach the drill from rest of grid, hack it and claim it. then I went back to surface and get a small ship to pull it out. when I return, the drill disappears. all other blocks are still there.

The only workaround is keep the drill in sight and use remote control to call in the small ship. once the drill is transfer to a magnetic plate on my big ship outside, it's safe

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