I can't launch a player game,

Jura shared this bug 2 months ago
Won't Fix

I can't launch a single player game, I play through GFN, nothing depends on me, I changed the account and entered the game from other computers, encountering the same error, the problem loading the world, I can enter the game but I can't play.

I have bought all the DLC and I bought this game as a gift for my friends because I love it and I feel bad that I can't play it.


https://steamcommunity.com/profiles/76561199591389178/

I can't give logs, I play with GFN.

074d90216b2707899407dc6a5504ce77

Replies (2)

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Dear Player,

Thank you for sharing your experiences regarding issues with loading or starting new games on GeForce Now. We understand how frustrating this can be and appreciate your patience.

To better assist you, we kindly ask that you provide us with the game logs. Even though accessing logs from GeForce Now can be challenging, you can still submit them while inside the game. To send the logs, please follow these steps:

  1. Be inside the game.
  2. Press F1.
  3. Select Send Log.
  4. Complete the form by entering the code word GeForce Now and your nickname on the support website.

Ensure that the log is sent immediately after an attempt to load a world.

Please note that for some issues, our ability to help is limited as the game is fully maintained on GeForce Now’s infrastructure. We recommend reaching out to GeForce Now support directly to obtain logs or to verify the game files. If you receive any relevant feedback or guidance from their support team, please feel free to share it with us for further review.

Thank you for your cooperation and understanding. We’re here to help as much as possible and appreciate your efforts in assisting with this process.

Best regards,

Keen Software House

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Hello engineer,

as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.

Kind regards,

Keen Software House: QA Department

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