No Audio Sound (нет звука)

if I try to change the sound and accept everything returns to 0

I updated the drivers

double checked the game files

restarted the PC

changed the Hertz dial in the sound settings

did not help

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

Hello, Engineer!

Thank you for reaching out and sorry to hear about the sound issue.

Could you check if the sound is not turned off via the volume mixer and if the Output device is correctly set up for Space Engineers in Windows sound settings?

There are also some things you can try to repair the issue. Can you please try our general workarounds if any of that might help? With this info, we can also investigate the issue further.

• Verify your game files in Steam - right-click on Space Engineers in Steam Library → Properties → Installed Files → Verify Integrity of Game Files
• Delete SpaceEngineers.cfg file - this means your game configuration will be deleted. You can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow \Roaming\SpaceEngineers.
• Delete ShaderCache folder (same access as SpaceEngineers.cfg)
• Back up your whole Space Engineers Roaming folder and delete it
• Restart Steam
• Reinstall VC Redist 2017
• Update graphic drivers
• Reinstall the game
• Make sure your operating system is fully updated

Please let us know about any development, what have you tried and if anything helped. Thank you very much.

Kind regards,

Keen Software House: QA Department.

Hello engineer,

as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.

Kind regards,

Keen Software House: QA Department