Prototech refinery not letting you build. bugged out
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Went to retrieve a prototech refinery and got it back to my base and you can not literally place anything on it no merge block no battery no nothing at all. me and 3 other friends have tried to place stuff on it and it will just not do anything. we have all reset the game and everything.
the server is on eos us #12 and im on pc and buddies are on playstation
I have the same bug
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello andrew,
thank you for reaching our forum with this problem.
Can you please share me more information on the subject?
As we have tried it on our side, there was no problem observed and everything was working as designed.
Can you please show me this problem happening on your side on the video? Where exactly are you able to build certain block, and where not? Are there some places that you would expect to to able to place blocks, where it's not possible? Please show this to us, so we can confront this with the actual design of the block.
Are you able to reproduce this same problem in single player game as well?
As asked before, any showing of this problem on the video/screenshots would be greatly helpful. As well as the actual blueprint of the ship/block/encounter that you are experiencing this problem with.
You can access your blueprints files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers\Blueprints. Select the correct folder where your blueprint is saved (local or cloud), zip the file and attach it here.
Thank you in advance.
Kind Regards
Keen Software House: QA Department
Hello andrew,
thank you for reaching our forum with this problem.
Can you please share me more information on the subject?
As we have tried it on our side, there was no problem observed and everything was working as designed.
Can you please show me this problem happening on your side on the video? Where exactly are you able to build certain block, and where not? Are there some places that you would expect to to able to place blocks, where it's not possible? Please show this to us, so we can confront this with the actual design of the block.
Are you able to reproduce this same problem in single player game as well?
As asked before, any showing of this problem on the video/screenshots would be greatly helpful. As well as the actual blueprint of the ship/block/encounter that you are experiencing this problem with.
You can access your blueprints files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers\Blueprints. Select the correct folder where your blueprint is saved (local or cloud), zip the file and attach it here.
Thank you in advance.
Kind Regards
Keen Software House: QA Department
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