Unable to load or start new game in GeforceNow

Drake Siard shared this bug 2 months ago
Solved

When starting any new SE game in Geforce Now, or trying to load an existing game, the loading screen reaches ~90% before a popup appears with the word "Unloading", followed by the attached popup stating "There was an error loading the world!"


This happens since the recent update, and I cannot access the logs as this is on Geforce Now. Is there any other information you need? It should be relatively easy to reproduce.

Replies (8)

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Same issue on GeForce Now. I believe it would be impossible to check logs since there is no windows explorer access on GeForce Now.

There are workarounds apparently by deleting a cfg file & shader folders, but that is also impossible on the GeForce Now platform since os files/folders are inaccessible To the user.

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I have the same issue with Geforce now since the update. Can’t open any saved games, or start any new local game. All i can do is join servers.

I have read all fixes suggested in the past for the same issue, but non of the things you need to do are accessible with geforce now.

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Can be reproduced with Red Ship V2 and Star System. Doors not happen with First Jump.

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Just purchased this game and all DLC from steam to use with GeForce now and I cannot start a new game. I can’t even customize my character either. Keeps repeating there’s an error loading the game.

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If you want to play before a fix is offered. Click join and join in on a official keen server (with a star in the first colom). Then you can experience a vanilla survival setting right away. Plus there are often people in the server you can ask for help if you get stuck or dont get a game mechanic.

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I’m a seasoned player already and got fed up with the limitations with PCU count on console. Not a fan of playing multiplayer I just like to

build works of art.

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Dear Players,

Thank you for sharing your experiences regarding issues with loading or starting new games on GeForce Now. We understand how frustrating this can be and appreciate your patience.

To better assist you, we kindly ask that you provide us with the game logs. Even though accessing logs from GeForce Now can be challenging, you can still submit them while being inside the game. To send the logs, please follow these steps:

  1. Be inside the game.
  2. Press F1.
  3. Select Send Log.
  4. Complete the form by entering the code word GeForce Now and your nickname on the support website.

Ensure that the log is sent immediately after an attempt to load a world.

Please note that for some issues, our ability to help is limited as the game is fully maintained on GeForce Now’s infrastructure. We recommend reaching out to GeForce Now support directly to obtain logs or to verify the game files. If you receive any relevant feedback or guidance from their support team, please feel free to share it with us for further review.

Thank you for your cooperation and understanding. We’re here to help as much as possible and appreciate your efforts in assisting with this process.

Best regards,

Keen Software House

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I don’t know if this issue has been fixed for other players on Geforce Now, but since the last patch, I once again have full access to all my saves and gamemodes

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To Keen support:

I was trying to reproduce the bug to send you logs, but it looks like it's been fixed for me as well. I'm assuming it was in the last patch.

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Hello Engineers,

Thank you for letting us know that the issue has been resolved for you.

I will for now close this thread. If the issue re-emerges, please create a new thread.

Best regards,

Keen Software House

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