new update crashing my pc
Solved
I launch the game then a min or 2 later my pc reboots and this is the only game it does that with. I tried reinstalling the game and I tried verify integrity game files already. If you can help me so I can play the new update that wold be great.
I have the same bug
Hello engineer,
Thank you for writing to us, and we sincerely apologize for the issue you are experiencing.
Could you let us know if you have any plugins installed in the game? If so, please remove them and check if that resolves the issue.
If there are no plugins, could you try lowering your graphics settings to 'Low' or 'Medium' and see if that helps? To do this, from the game's Main Menu, go to Options > Graphics > from the Quality Preset drop-down, select Low or Medium, then click OK and check if the game still crashes.
If the issue persists, could you tell if the crash occurs when playing in Single Player mode, in a Lobby, or on a multiplayer server? Also, was the world or server modded (has active MODs or scripts)?
If the world or server was modded, could you check whether the issue still occurs on a vanilla (unmodded) world or server?
If the crash continues to happen on an unmodded world/server, please send us the log file from the time of the crash. Additionally, if there are any specific instances that consistently trigger the crash, sharing those details would help us narrow down the cause.
Kind Regards,
Keen Software House: QA Department
Hello engineer,
Thank you for writing to us, and we sincerely apologize for the issue you are experiencing.
Could you let us know if you have any plugins installed in the game? If so, please remove them and check if that resolves the issue.
If there are no plugins, could you try lowering your graphics settings to 'Low' or 'Medium' and see if that helps? To do this, from the game's Main Menu, go to Options > Graphics > from the Quality Preset drop-down, select Low or Medium, then click OK and check if the game still crashes.
If the issue persists, could you tell if the crash occurs when playing in Single Player mode, in a Lobby, or on a multiplayer server? Also, was the world or server modded (has active MODs or scripts)?
If the world or server was modded, could you check whether the issue still occurs on a vanilla (unmodded) world or server?
If the crash continues to happen on an unmodded world/server, please send us the log file from the time of the crash. Additionally, if there are any specific instances that consistently trigger the crash, sharing those details would help us narrow down the cause.
Kind Regards,
Keen Software House: QA Department
Replies have been locked on this page!