Dx11 error message

Simon Gauvreau shared this bug 50 days ago
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I get the message : "the current version of the game requires a Dx11 card. \n for more information please see : ... "

I tried uninstalling and deleting app data. Getting the same result.

It was once working on the same machine before.


I accidentally swapped the Space Engineers folder between two different computers, assuming it was like Minecraft and it was foolish move


I'm using a Framework Laptop 16 with two graphics cards and AMD Adrenaline Edition software. I'm hoping that the two docks can help you find the problem.

I haven't played the game for a long time and because of the new update coming up I'm back. I really want the problem to be resolved. I've tried many things, and it still doesn't work.


thank you,

Replies (3)

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Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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Hello, Engineer!

Let's try the following steps:


  • Delete the .cfg file and ShaderCache2 folder in AppData\Roaming\SpaceEngineers and try to launch the game
  • If the previous step hadn't worked, try switching to dx9-32 compatibility branch via Steam Library/Space Engineers/Properties/Betas

Please let us know if these step help.


Kind Regards

Keen Software House

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Subject: Issue Launching Game - Error "Game requires DX11 in 2024 laptop framework 16"

Hello,

I am encountering an issue when trying to launch my game. Every time I attempt to start it, I get the following error message:

"Game requires a DX11 in 2024 laptop framework 16."

Here are a few details about the situation:

  1. DirectX 11 is already installed on my system.
  2. I am using a modern laptop with a compatible GPU.
  3. I have already tried the following steps:Updated all my graphics drivers.Reinstalled the game and DirectX.Modified the configuration files and added launch options via Steam.

Despite these efforts, the game still won’t start. Could this be related to a hardware compatibility issue or a specific DirectX version requirement?

Thank you in advance for your help!

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For the first step, I believe the file is missing. I made the hidden files visible, but it's still not there. As for step 2, it is working, but I would prefer to use the most recent version, please.

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