Game Will not launch from Steam.
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A few months ago SE seemly randomly stopped working. Now when click to start SE, it doesn't boot up. According to Steam its running and I can see its icon pop up in the task manager. But I can't get the game to actually boot. When I am able to find it in the Task Manager it doesn't seem to be taking any resources. Any help would be apperciated
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards,
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards,
Keen Software House
Hello Layne,
Thank you for writing to us and we sincerely apologize for the issue you’ve been experiencing.
When you launch the game via Steam and it shows up in the Task Manager, what happens when you 'End Task' the game from the Task Manager and then relaunch it? Does the game launch successfully this time, or does the same behavior persist? If the issue continues, please try the following steps, which may help resolve the issue;
Verify your game files in Steam
Delete SpaceEngineers.cfg file
Delete ShaderCache folder
If the issue persists after following these steps, please send us the log from the time the issue occurred.
Kind Regards,
Keen Software House: QA Department
Hello Layne,
Thank you for writing to us and we sincerely apologize for the issue you’ve been experiencing.
When you launch the game via Steam and it shows up in the Task Manager, what happens when you 'End Task' the game from the Task Manager and then relaunch it? Does the game launch successfully this time, or does the same behavior persist? If the issue continues, please try the following steps, which may help resolve the issue;
Verify your game files in Steam
Delete SpaceEngineers.cfg file
Delete ShaderCache folder
If the issue persists after following these steps, please send us the log from the time the issue occurred.
Kind Regards,
Keen Software House: QA Department
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