Game Will not launch from Steam.

Layne Burnett shared this bug 2 months ago
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A few months ago SE seemly randomly stopped working. Now when click to start SE, it doesn't boot up. According to Steam its running and I can see its icon pop up in the task manager. But I can't get the game to actually boot. When I am able to find it in the Task Manager it doesn't seem to be taking any resources. Any help would be apperciated

Replies (2)

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0

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards,

Keen Software House

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1

Hello Layne,

Thank you for writing to us and we sincerely apologize for the issue you’ve been experiencing.

When you launch the game via Steam and it shows up in the Task Manager, what happens when you 'End Task' the game from the Task Manager and then relaunch it? Does the game launch successfully this time, or does the same behavior persist? If the issue continues, please try the following steps, which may help resolve the issue;

Verify your game files in Steam

  • Right-click on Space Engineers in Steam Library → Properties → Installed Files → Verify Integrity of Game Files

Delete SpaceEngineers.cfg file

  • It means your game configuration will be deleted
  • You can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Delete ShaderCache folder

  • Same access as SpaceEngineers.cfg
  • Back up your whole Space Engineers Roaming folder and delete it
  • Restart Steam
  • Reinstall VC Redist 2017
  • Update graphic drivers
  • Reinstall the game
  • Make sure your operating system is fully updated

If the issue persists after following these steps, please send us the log from the time the issue occurred.

  • You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Kind Regards,

Keen Software House: QA Department

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1

Hello!

Thank You for the assistance, I have attempted each of the suggestions and have still been unable to launch the game. I have attached a log for the game, hopefully helps!


Thank you!

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