server not responding

Eli Bonacci shared this bug 4 months ago
Need More Information

I have tried all the suggested ways to get a server to respond turning off all firewalls, flsuhing my dns, reinstalling it all i need help so i can play this awesome game with friends.

find attached the error log from my latest attempt after trying everything i can find on google to do

Replies (4)

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0

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards,

Keen Software House

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1

Hello engineer,

Thank you for your writing to us.

Could you please provide more details about the issue you’re experiencing? Specifically, are you encountering difficulties joining a particular server, or does this issue occur across all servers?

We recommend trying to connect to Keen’s official servers. If you're able to join those, the problem may be isolated to the specific server you're attempting to join, which might be undergoing maintenance or a restart. Additionally, could you let us know if the server in question is modded (with active MODs or scripts) or unmodded?

Are any of your friends able to join this server, or are they experiencing the same issue?

Kind Regards

Keen Software House: QA Department

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I've tried multiple servers experimental and not, modded and not with no luck I just get server not responding, I can't even just join up with friends who are hosting.

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Try changing the DNS server in your router and/or network connection settings. Preferably to Google's server. I had a similar problem, it seems to help, at least temporarily.

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Tried that no dice unfortunately

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