SpaceEngineersDedicated: System.IO.IOException
I am unable to run a dedicated server instance upon a Windows Server 2019 machine, due to the following error:
"Server was stopped.System.IO.IOException: the process cannot access the file 'C:\Users\Administrator\AppData\Roaming\SpaceEngineersDedicated\SpaceEngineersDSGUI_20240810_12212641.log' because it is being used by another process.
at System.IO__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share)
at Sandbox.MyErrorReporter.TrySendReport(String longName, String gameId, String email, String feedback, CrashInfo info, String reportType, IEnumerable`1 files)"
Yes, this is a duplicate of about 7 other issues, but since all of them have been closed without resolution, and since I believe I have identified the actual nature of this issue, I am posting this.
This error message is actually NOT the cause of the server crash. It appears to occur AFTER the crash, when the game attempts to report the crash to Keen. The game process attempts to access all relevant log files to include them in the crash report, but the DSGUI log in particular is still locked by the Manager GUI process, which hasn't crashed. Un-checking "Send log files to Keen" in the Manager GUI, before starting the server process eliminates this error from the log, without resolving the server crash itself.
I, like most people encountering this issue, assumed that the file access exception was the root cause of the crash, because the Console log in the Manager GUI does not display any other errors. Once I realized that this is not the root issue, I was able to go to the text log files and identify error messages there that were not being shown in the GUI, which revealed the real issue.
Hello Jaken,
We sincerely apologize for the delayed response to this thread and thank you for your patience.
Could you kindly confirm, when you uncheck "Send log files to Keen" and restart your server, does the server still crash, but you no longer see the System.IO.IOException error in the log?
Also, are you launching the Dedicated Server instance as an administrator, and have you ensured that port 8080 is open, as it's necessary for the Dedicated Server to function properly?
Additionally, when this issue occurs, could you please check in the Task Manager under Processes to confirm that no background processes are using DSGUI? If such a process is running, try selecting "End Task" and then restart the Dedicated Server to see if this resolves the issue.
It would also be helpful if you could send us the complete Dedicated Server log file.
Kind Regards,
Keen Software House: QA Department
Hello Jaken,
We sincerely apologize for the delayed response to this thread and thank you for your patience.
Could you kindly confirm, when you uncheck "Send log files to Keen" and restart your server, does the server still crash, but you no longer see the System.IO.IOException error in the log?
Also, are you launching the Dedicated Server instance as an administrator, and have you ensured that port 8080 is open, as it's necessary for the Dedicated Server to function properly?
Additionally, when this issue occurs, could you please check in the Task Manager under Processes to confirm that no background processes are using DSGUI? If such a process is running, try selecting "End Task" and then restart the Dedicated Server to see if this resolves the issue.
It would also be helpful if you could send us the complete Dedicated Server log file.
Kind Regards,
Keen Software House: QA Department
Hello Engineer,
as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
Hello Engineer,
as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
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