NA#5 -- Transported players to random place in space and crashed
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Was playing on NA#5 for less than five minutes, when suddenly all players on the server were transported to somewhere (28,000km from my base), and my game crashed (screenshot 1837_1)
Upon rejoining, other players were also super confused and complained about a player that joined with a really long and messed up name that seems to have glitched the game (screenshots 2614_1 and 2736_1).
Game time is in PST.
Hello Engineer,
Thank you for the report. We are investigating the issue and will take appropriate action as soon as possible.
Please let us know if now you can join a server without issues.
Kind Regards,
Keen Software House: QA Department
Hello Engineer,
Thank you for the report. We are investigating the issue and will take appropriate action as soon as possible.
Please let us know if now you can join a server without issues.
Kind Regards,
Keen Software House: QA Department
Hello engineer,
Thank you for reaching out to us on the forum.
We're sorry to hear that you've experienced this issue, and we sincerely apologize for the delayed response on this thread.
As some time has passed since this issue was reported, could you please confirm if you have recently experienced the same issue on the NA#5 server? If so, you mentioned a player with long (potentially causing the server crash). Did you report the player or contact the server admin via the #Help-for-official-servers channel on our official Discord server (https://discord.gg/keenswh)? If you did, could you provide any updates from their side?
Any additional information about this issue would be greatly appreciated.
Kind Regards,
Keen Software House: QA Department
Hello engineer,
Thank you for reaching out to us on the forum.
We're sorry to hear that you've experienced this issue, and we sincerely apologize for the delayed response on this thread.
As some time has passed since this issue was reported, could you please confirm if you have recently experienced the same issue on the NA#5 server? If so, you mentioned a player with long (potentially causing the server crash). Did you report the player or contact the server admin via the #Help-for-official-servers channel on our official Discord server (https://discord.gg/keenswh)? If you did, could you provide any updates from their side?
Any additional information about this issue would be greatly appreciated.
Kind Regards,
Keen Software House: QA Department
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