Directx11 issue when booting the game.
I have tried every single thing i found on the forums, and the developer told to try.
I have made sure windows was updated.
i have updated my drivers, deleted the game, re/installed, deleted my drivers after, re installed them again from the amd website, deleted the game and its folders including app data, and re installed, i have even tried on a differente hard drive.
i have downloaded the directx thing from microsoft.
i have run a directx diagnostic which told me everything was alright.
i have tried to force launch in dx9,dx11 and dx12.
i have verified the integrity of the files.
i have restarted the computer multiple times in between all this steps.
i have played other gpu heavy games, and i made sure the system was running my gpu, and not the mother boards gpu.
i might be forgetting something, but im completely lost to be honest.
system info:
omputer Information:
Manufacturer: Micro-Star International Co., Ltd.
Model: MS-7B79
Form Factor: Desktop
No Touch Input Detected
Processor Information:
CPU Vendor: AuthenticAMD
CPU Brand: AMD Ryzen 7 2700X Eight-Core Processor
CPU Family: 0x17
CPU Model: 0x8
CPU Stepping: 0x2
CPU Type: 0x0
Speed: 3700 MHz
16 logical processors
8 physical processors
Hyper-threading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Video Card:
Driver: AMD Radeon RX 5700 XT
DirectX Driver Name: atidx9loader32.dll
Driver Version: 32.0.11029.1008
DirectX Driver Version: 32.0.11029.1008
Driver Date: 7 15 2024
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: AMD Radeon RX 5700 XT
VendorID: 0x1002
DeviceID: 0x731f
Revision: 0xc1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1440 x 900
Desktop Resolution: 1440 x 900
Primary Display Size: 16.06" x 10.04" (18.94" diag), 40.8cm x 25.5cm (48.1cm diag)
Primary Bus Type Not Detected
Primary VRAM Not Detected
Supported MSAA Modes: 2x 4x 8x
Sound card:
Audio device: Auscultadores (High Definition
Memory:
RAM: 16331 Mb
VR Hardware:
Headset: Oculus Rift S (oculus)
Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 3631804 MB
Largest Free Hard Disk Block: 890819 MB
OS Install Date: Dec 03 2023
Game Controller: None detected
MAC Address hash: a3493efc47a718387283049327878ad2249191aa
Storage:
Disk serial number hash: 7096f4f0
Number of SSDs: 2
SSD sizes: 2000G,240G
Number of HDDs: 3
HDD sizes: 1000G,320G,250G
Number of removable drives: 0
And a log from one of my attempts:
2024-07-24 00:42:10.181 - Thread: 1 -> Log Started
2024-07-24 00:42:10.182 - Thread: 1 -> Timezone (local - UTC): 1h
2024-07-24 00:42:10.182 - Thread: 1 -> App Version: 01_204_018
2024-07-24 00:42:10.247 - Thread: 1 -> Is official: True [NO][IS][NAMP]
2024-07-24 00:42:10.250 - Thread: 1 -> Branch / Sandbox: SVN
2024-07-24 00:42:10.250 - Thread: 1 -> Client Build Number: 2
2024-07-24 00:42:10.251 - Thread: 1 -> Server Build Number: 0
2024-07-24 00:42:10.251 - Thread: 1 -> Environment.ProcessorCount: 16
2024-07-24 00:42:10.379 - Thread: 1 -> Environment.OSVersion: Microsoft Windows 10 Home (Microsoft Windows NT 10.0.19045.0)
2024-07-24 00:42:10.379 - Thread: 1 -> Environment.CommandLine: C:\all\Games\steam\steamapps\common\SpaceEngineers\Bin64\SpaceEngineers.exe -force-d3d9
2024-07-24 00:42:10.379 - Thread: 1 -> Environment.Is64BitProcess: True
2024-07-24 00:42:10.379 - Thread: 1 -> Environment.Is64BitOperatingSystem: True
2024-07-24 00:42:10.379 - Thread: 1 -> Environment.Version: .NET Framework 4.8.9256.0
2024-07-24 00:42:10.379 - Thread: 1 -> Environment.CurrentDirectory: C:\all\Games\steam\steamapps\common\SpaceEngineers\Bin64
2024-07-24 00:42:10.384 - Thread: 1 -> CPU Info: AMD Ryzen 7 2700X Eight-Core Processor
2024-07-24 00:42:10.384 - Thread: 1 -> Default Culture:
2024-07-24 00:42:10.384 - Thread: 1 -> Default UI Culture:
2024-07-24 00:42:10.386 - Thread: 1 -> MyConfig.Load() - START
2024-07-24 00:42:10.390 - Thread: 1 -> Path: C:\Users\rradi\AppData\Roaming\SpaceEngineers\SpaceEngineers.cfg
2024-07-24 00:42:10.390 - Thread: 1 -> Config file not found! C:\Users\rradi\AppData\Roaming\SpaceEngineers\SpaceEngineers.cfg
2024-07-24 00:42:10.392 - Thread: 1 -> NewNewGameScreen: False
2024-07-24 00:42:10.392 - Thread: 1 -> MyConfig.Load() - END
2024-07-24 00:42:15.944 - Thread: 1 -> SpaceEngineersGame.SetupAnalytics - START
2024-07-24 00:42:16.022 - Thread: 1 -> SpaceEngineersGame.SetupAnalytics - END
2024-07-24 00:42:16.024 - Thread: 1 -> Found processor count: 8
2024-07-24 00:42:16.024 - Thread: 1 -> Using processor count: 8
2024-07-24 00:42:16.587 - Thread: 1 -> All detected adapters:
2024-07-24 00:42:16.590 - Thread: 1 -> AMD Radeon RX 5700 XT - VendorID=4098, SubsystemID=1459689090, DeviceID=29471
2024-07-24 00:42:16.590 - Thread: 1 -> Microsoft Basic Render Driver - VendorID=5140, SubsystemID=0, DeviceID=140
2024-07-24 00:42:16.745 - Thread: 1 -> Error: Exception in 'CreateAdaptersList()' for device 'AMD Radeon RX 5700 XT - VendorID=4098, SubsystemID=1459689090, DeviceID=29471': HRESULT: [0x80070057], Module: [General], ApiCode: [E_INVALIDARG/Invalid Arguments], Message: The parameter is incorrect.
2024-07-24 00:42:16.789 - Thread: 1 -> at SharpDX.Result.CheckError()
at SharpDX.DXGI.Output.GetDisplayModeList(Format enumFormat, Int32 flags, Int32& numModesRef, ModeDescription[] descRef)
at SharpDX.DXGI.Output.GetDisplayModeList(Format format, DisplayModeEnumerationFlags flags)
at VRage.Platform.Windows.Render.MyPlatformRender.CreateAdaptersList()
2024-07-24 00:42:16.831 - Thread: 1 -> No valid Output found!
2024-07-24 00:42:16.831 - Thread: 1 -> AdapterInfo = {
2024-07-24 00:42:16.831 - Thread: 1 -> Name = Microsoft Basic Render Driver
2024-07-24 00:42:16.831 - Thread: 1 -> Description = dev id: 140, mem: 0, shared mem: 8562522112, Luid: 69862, rev: 0, subsys id: 0, vendor id: 5140, feature_level 11.1: True
2024-07-24 00:42:16.831 - Thread: 1 -> Driver version =
2024-07-24 00:42:16.831 - Thread: 1 -> Driver date =
2024-07-24 00:42:16.831 - Thread: 1 -> DriverUpdateNecessary = False
2024-07-24 00:42:16.831 - Thread: 1 -> AftermathSupported = False
2024-07-24 00:42:16.831 - Thread: 1 -> Adapter id = 1
2024-07-24 00:42:16.831 - Thread: 1 -> Supported = False
2024-07-24 00:42:16.832 - Thread: 1 -> RAM = 0
2024-07-24 00:42:16.832 - Thread: 1 -> Priority = 0
2024-07-24 00:42:16.832 - Thread: 1 -> Multithreaded rendering supported = False
2024-07-24 00:42:16.832 - Thread: 1 -> Output is attached = False
2024-07-24 00:42:16.835 - Thread: 1 -> DesktopBounds = {X:0 Y:0 Width:0 Height:0}
2024-07-24 00:42:16.835 - Thread: 1 -> }
2024-07-24 00:42:16.835 - Thread: 1 -> AdapterInfo = {
2024-07-24 00:42:16.836 - Thread: 1 -> Name = Microsoft Basic Render Driver
2024-07-24 00:42:16.836 - Thread: 1 -> Description = dev id: 140, mem: 0, shared mem: 8562522112, Luid: 69862, rev: 0, subsys id: 0, vendor id: 5140, feature_level 11.1: True
2024-07-24 00:42:16.836 - Thread: 1 -> Driver version =
2024-07-24 00:42:16.836 - Thread: 1 -> Driver date =
2024-07-24 00:42:16.836 - Thread: 1 -> DriverUpdateNecessary = False
2024-07-24 00:42:16.836 - Thread: 1 -> AftermathSupported = False
2024-07-24 00:42:16.836 - Thread: 1 -> Adapter id = 1
2024-07-24 00:42:16.836 - Thread: 1 -> Supported = False
2024-07-24 00:42:16.836 - Thread: 1 -> RAM = 0
2024-07-24 00:42:16.836 - Thread: 1 -> Priority = 0
2024-07-24 00:42:16.836 - Thread: 1 -> Multithreaded rendering supported = False
2024-07-24 00:42:16.836 - Thread: 1 -> Output is attached = False
2024-07-24 00:42:16.836 - Thread: 1 -> DesktopBounds = {X:0 Y:0 Width:0 Height:0}
2024-07-24 00:42:16.836 - Thread: 1 -> }
2024-07-24 00:42:16.836 - Thread: 1 -> DirectX 11 renderer not supported. No renderer to revert back to.
I have the same bug
Hello Engineer!
Thank you for reaching our forum with this problem that you are experiencing. We sincerely apologize for the issue you are experiencing.
How exactly did you tried and run the game under Dx9, please? Was it by using the Steam Betas; right click on SE, Properties, Betas, find the dx9-32 bit, and set it like this, or you did do it some other way?
Are you able to launch the game at all (to any stage – splash screen, intro, main menu), or the game won't start for you after clicking the "Play" button in Steam?
Please be aware that the "HRESULT: [0x80070057]" that you are having in your logs, is a hardware-related issue and like such, it usually origins from the actual PC and not from the game itself. Have you maybe tried to overclock your GPU in the past? Isn't the PC overheating? It can also come e.g. from PCI port malfunctions, your graphic card wrongly seated there etc. Here are some steps that you could try to see if any change will happen after that on your side:
Check GPU/system temps/voltages with something like HWMonitor
If temperature issues, check GPU and system fans are clean and running
Switch GPU driver settings to high-performance (i.e. not quality/high quality)
Update to the latest GPU drivers (or try clean installation)
Update your OS
If the GPU/system is over-clocked, revert to stock clock speeds
Make sure that the game/Steam is actually trying to use the dedicated graphic card. As of now, it seems that the game is trying to run only with the "Microsoft Basic Render Driver".
If the issue still occurs, try the following these workarounds as well:
Verify your game files on Steam – you said that you did that, but there is not anything wrong in doing it again just to be sure
Delete SpaceEngineers.cfg file – you are having some config file error as well in the log, so deleting this one should create new one after the game launch successfully again.
Delete ShaderCache folder
Also, try disabling all other displays except one or try to change the multi-monitor setup, is you are using that, When using ‘Extend displays’ the game does not recognize it when you move one of the displays into certain locations.
Also please try to plug out and back in all the peripheries that you are using – like even the mouse, controller, audio system/headphones, and especially "Oculus Rift S (oculus)" (if you are having it connected to your PC all the time).
Try to launch the game with the simplest setup – just the PC, one monitor, one mouse, one keyboard and that's it.
If you can launch the game, try changing the Windows Mode, from the Main Menu > Options > Display > change window mode > click OK and load new world.
If you can't launch the game change the window mode by following the below steps:
- open file “%APPDATA%\SpaceEngineers\SpaceEngineers.cfg” with Notepad and find this section (WindowMode in Key):
<item>
<Key xsi:>WindowMode</Key>
<Value xsi:>2</Value>
</item>
And replace what you have there (1,2) with 0, like this:
<item>
<Key xsi:>WindowMode</Key>
<Value xsi:>0</Value>
</item>
Save and exit Notepad and launch the game via Steam.
If the issue still occurs, kindly send us the complete and full log file.
Kind Regards,
Keen Software House: QA Department
Hello Engineer!
Thank you for reaching our forum with this problem that you are experiencing. We sincerely apologize for the issue you are experiencing.
How exactly did you tried and run the game under Dx9, please? Was it by using the Steam Betas; right click on SE, Properties, Betas, find the dx9-32 bit, and set it like this, or you did do it some other way?
Are you able to launch the game at all (to any stage – splash screen, intro, main menu), or the game won't start for you after clicking the "Play" button in Steam?
Please be aware that the "HRESULT: [0x80070057]" that you are having in your logs, is a hardware-related issue and like such, it usually origins from the actual PC and not from the game itself. Have you maybe tried to overclock your GPU in the past? Isn't the PC overheating? It can also come e.g. from PCI port malfunctions, your graphic card wrongly seated there etc. Here are some steps that you could try to see if any change will happen after that on your side:
Check GPU/system temps/voltages with something like HWMonitor
If temperature issues, check GPU and system fans are clean and running
Switch GPU driver settings to high-performance (i.e. not quality/high quality)
Update to the latest GPU drivers (or try clean installation)
Update your OS
If the GPU/system is over-clocked, revert to stock clock speeds
Make sure that the game/Steam is actually trying to use the dedicated graphic card. As of now, it seems that the game is trying to run only with the "Microsoft Basic Render Driver".
If the issue still occurs, try the following these workarounds as well:
Verify your game files on Steam – you said that you did that, but there is not anything wrong in doing it again just to be sure
Delete SpaceEngineers.cfg file – you are having some config file error as well in the log, so deleting this one should create new one after the game launch successfully again.
Delete ShaderCache folder
Also, try disabling all other displays except one or try to change the multi-monitor setup, is you are using that, When using ‘Extend displays’ the game does not recognize it when you move one of the displays into certain locations.
Also please try to plug out and back in all the peripheries that you are using – like even the mouse, controller, audio system/headphones, and especially "Oculus Rift S (oculus)" (if you are having it connected to your PC all the time).
Try to launch the game with the simplest setup – just the PC, one monitor, one mouse, one keyboard and that's it.
If you can launch the game, try changing the Windows Mode, from the Main Menu > Options > Display > change window mode > click OK and load new world.
If you can't launch the game change the window mode by following the below steps:
- open file “%APPDATA%\SpaceEngineers\SpaceEngineers.cfg” with Notepad and find this section (WindowMode in Key):
<item>
<Key xsi:>WindowMode</Key>
<Value xsi:>2</Value>
</item>
And replace what you have there (1,2) with 0, like this:
<item>
<Key xsi:>WindowMode</Key>
<Value xsi:>0</Value>
</item>
Save and exit Notepad and launch the game via Steam.
If the issue still occurs, kindly send us the complete and full log file.
Kind Regards,
Keen Software House: QA Department
its been 5 days and i have heard absolutely nothing, i paid for the game and have nothing. HELLOOOOOOOO????
its been 5 days and i have heard absolutely nothing, i paid for the game and have nothing. HELLOOOOOOOO????
Hello Engineer!
Thank you for reaching our forum with this problem that you are experiencing. We sincerely apologize for the issue you are experiencing.
How exactly did you tried and run the game under Dx9, please? Was it by using the Steam Betas; right click on SE, Properties, Betas, find the dx9-32 bit, and set it like this, or you did do it some other way?
Are you able to launch the game at all (to any stage – splash screen, intro, main menu), or the game won't start for you after clicking the "Play" button in Steam?
Please be aware that the "HRESULT: [0x80070057]" that you are having in your logs, is a hardware-related issue and like such, it usually origins from the actual PC and not from the game itself. Have you maybe tried to overclock your GPU in the past? Isn't the PC overheating? It can also come e.g. from PCI port malfunctions, your graphic card wrongly seated there etc. Here are some steps that you could try to see if any change will happen after that on your side:
Check GPU/system temps/voltages with something like HWMonitor
If temperature issues, check GPU and system fans are clean and running
Switch GPU driver settings to high-performance (i.e. not quality/high quality)
Update to the latest GPU drivers (or try clean installation)
Update your OS
If the GPU/system is over-clocked, revert to stock clock speeds
Make sure that the game/Steam is actually trying to use the dedicated graphic card. As of now, it seems that the game is trying to run only with the "Microsoft Basic Render Driver".
If the issue still occurs, try the following these workarounds as well:
Verify your game files on Steam – you said that you did that, but there is not anything wrong in doing it again just to be sure
Delete SpaceEngineers.cfg file – you are having some config file error as well in the log, so deleting this one should create new one after the game launch successfully again.
Delete ShaderCache folder
Also, try disabling all other displays except one or try to change the multi-monitor setup, is you are using that, When using ‘Extend displays’ the game does not recognize it when you move one of the displays into certain locations.
Also please try to plug out and back in all the peripheries that you are using – like even the mouse, controller, audio system/headphones, and especially "Oculus Rift S (oculus)" (if you are having it connected to your PC all the time).
Try to launch the game with the simplest setup – just the PC, one monitor, one mouse, one keyboard and that's it.
If you can launch the game, try changing the Windows Mode, from the Main Menu > Options > Display > change window mode > click OK and load new world.
If you can't launch the game change the window mode by following the below steps:
- open file “%APPDATA%\SpaceEngineers\SpaceEngineers.cfg” with Notepad and find this section (WindowMode in Key):
<item>
<Key xsi:>WindowMode</Key>
<Value xsi:>2</Value>
</item>
And replace what you have there (1,2) with 0, like this:
<item>
<Key xsi:>WindowMode</Key>
<Value xsi:>0</Value>
</item>
Save and exit Notepad and launch the game via Steam.
If the issue still occurs, kindly send us the complete and full log file.
Kind Regards,
Keen Software House: QA Department
Hello Engineer!
Thank you for reaching our forum with this problem that you are experiencing. We sincerely apologize for the issue you are experiencing.
How exactly did you tried and run the game under Dx9, please? Was it by using the Steam Betas; right click on SE, Properties, Betas, find the dx9-32 bit, and set it like this, or you did do it some other way?
Are you able to launch the game at all (to any stage – splash screen, intro, main menu), or the game won't start for you after clicking the "Play" button in Steam?
Please be aware that the "HRESULT: [0x80070057]" that you are having in your logs, is a hardware-related issue and like such, it usually origins from the actual PC and not from the game itself. Have you maybe tried to overclock your GPU in the past? Isn't the PC overheating? It can also come e.g. from PCI port malfunctions, your graphic card wrongly seated there etc. Here are some steps that you could try to see if any change will happen after that on your side:
Check GPU/system temps/voltages with something like HWMonitor
If temperature issues, check GPU and system fans are clean and running
Switch GPU driver settings to high-performance (i.e. not quality/high quality)
Update to the latest GPU drivers (or try clean installation)
Update your OS
If the GPU/system is over-clocked, revert to stock clock speeds
Make sure that the game/Steam is actually trying to use the dedicated graphic card. As of now, it seems that the game is trying to run only with the "Microsoft Basic Render Driver".
If the issue still occurs, try the following these workarounds as well:
Verify your game files on Steam – you said that you did that, but there is not anything wrong in doing it again just to be sure
Delete SpaceEngineers.cfg file – you are having some config file error as well in the log, so deleting this one should create new one after the game launch successfully again.
Delete ShaderCache folder
Also, try disabling all other displays except one or try to change the multi-monitor setup, is you are using that, When using ‘Extend displays’ the game does not recognize it when you move one of the displays into certain locations.
Also please try to plug out and back in all the peripheries that you are using – like even the mouse, controller, audio system/headphones, and especially "Oculus Rift S (oculus)" (if you are having it connected to your PC all the time).
Try to launch the game with the simplest setup – just the PC, one monitor, one mouse, one keyboard and that's it.
If you can launch the game, try changing the Windows Mode, from the Main Menu > Options > Display > change window mode > click OK and load new world.
If you can't launch the game change the window mode by following the below steps:
- open file “%APPDATA%\SpaceEngineers\SpaceEngineers.cfg” with Notepad and find this section (WindowMode in Key):
<item>
<Key xsi:>WindowMode</Key>
<Value xsi:>2</Value>
</item>
And replace what you have there (1,2) with 0, like this:
<item>
<Key xsi:>WindowMode</Key>
<Value xsi:>0</Value>
</item>
Save and exit Notepad and launch the game via Steam.
If the issue still occurs, kindly send us the complete and full log file.
Kind Regards,
Keen Software House: QA Department
Thank you VERY MUCH for your reply, i really appreciate it, its been so long.
"How exactly did you tried and run the game under Dx9, please? Was it by using the Steam Betas; right click on SE, Properties, Betas, find the dx9-32 bit, and set it like this, or you did do it some other way?"
R: No, i used the command on steam launcher, i cant remember which command it was tho.
Are you able to launch the game at all (to any stage – splash screen, intro, main menu), or the game won't start for you after clicking the "Play" button in Steam?
R: Nothing at all! Right after opening trough steam or the exe thing in the files, I just get an error message saying it needs a gpu that can run dx11, or the game started wrong. but my gpu and all my games run in the correct dx11/12.
Have you maybe tried to overclock your GPU in the past? Isn't the PC overheating? It can also come e.g. from PCI port malfunctions, your graphic card wrongly seated there etc. Here are some steps that you could try to see if any change will happen after that on your side:
R: Never tried to overclock the gpu/cpu. I did check to see if my gpu and pci ports where connected, and I still got the same error of the dx11. My computer had an issue where the fans died, so i connected 2 decent noctua fans in their place, and they are ON 24/7 while the pc is on, so I never have any heating issues. I am going to try your steps though, just in case I might have missed something, ill tell you later how it went, thank you for the information :D!
Update to the latest GPU drivers (or try clean installation)
Update your OS
Make sure that the game/Steam is actually trying to use the dedicated graphic card. As of now, it seems that the game is trying to run only with the "Microsoft Basic Render Driver".
R: I did all the 3 above; I deleted the drivers TWICE with DDU and re-installed them, once with the newest and another with a 6 month old version. My os is up to date. And i did check this one, i dont know if there is another of checking it or not but if so tell me.
Verify your game files on Steam – you said that you did that, but there is not anything wrong in doing it again just to be sure
R: i have done this more times than i can count xD, but i understand why you tell me it.
Delete SpaceEngineers.cfg file – you are having some config file error as well in the log, so deleting this one should create new one after the game launch successfully again.
R:I dont know why, but i dont have this file, i saw videos of people deleting them, but when i go to that folder, i cant find it for some reason. i find other files that other people seem to have, which indicates me im in the right place. but not that file...
Also please try to plug out and back in all the peripheries that you are using – like even the mouse, controller, audio system/headphones, and especially "Oculus Rift S (oculus)" (if you are having it connected to your PC all the time).
R: will try this, because i do have oculos rift s, and other devices, thank you for the tip
Try to launch the game with the simplest setup – just the PC, one monitor, one mouse, one keyboard and that's it.
R:Will try this too and give you an asnswer later! thank you :D
Ps, i cant change the config file for the windowscreen thing, because i dont even have that file has mentioned prior.
thank you so so much for at least answering my pleas for help good sir :D
Thank you VERY MUCH for your reply, i really appreciate it, its been so long.
"How exactly did you tried and run the game under Dx9, please? Was it by using the Steam Betas; right click on SE, Properties, Betas, find the dx9-32 bit, and set it like this, or you did do it some other way?"
R: No, i used the command on steam launcher, i cant remember which command it was tho.
Are you able to launch the game at all (to any stage – splash screen, intro, main menu), or the game won't start for you after clicking the "Play" button in Steam?
R: Nothing at all! Right after opening trough steam or the exe thing in the files, I just get an error message saying it needs a gpu that can run dx11, or the game started wrong. but my gpu and all my games run in the correct dx11/12.
Have you maybe tried to overclock your GPU in the past? Isn't the PC overheating? It can also come e.g. from PCI port malfunctions, your graphic card wrongly seated there etc. Here are some steps that you could try to see if any change will happen after that on your side:
R: Never tried to overclock the gpu/cpu. I did check to see if my gpu and pci ports where connected, and I still got the same error of the dx11. My computer had an issue where the fans died, so i connected 2 decent noctua fans in their place, and they are ON 24/7 while the pc is on, so I never have any heating issues. I am going to try your steps though, just in case I might have missed something, ill tell you later how it went, thank you for the information :D!
Update to the latest GPU drivers (or try clean installation)
Update your OS
Make sure that the game/Steam is actually trying to use the dedicated graphic card. As of now, it seems that the game is trying to run only with the "Microsoft Basic Render Driver".
R: I did all the 3 above; I deleted the drivers TWICE with DDU and re-installed them, once with the newest and another with a 6 month old version. My os is up to date. And i did check this one, i dont know if there is another of checking it or not but if so tell me.
Verify your game files on Steam – you said that you did that, but there is not anything wrong in doing it again just to be sure
R: i have done this more times than i can count xD, but i understand why you tell me it.
Delete SpaceEngineers.cfg file – you are having some config file error as well in the log, so deleting this one should create new one after the game launch successfully again.
R:I dont know why, but i dont have this file, i saw videos of people deleting them, but when i go to that folder, i cant find it for some reason. i find other files that other people seem to have, which indicates me im in the right place. but not that file...
Also please try to plug out and back in all the peripheries that you are using – like even the mouse, controller, audio system/headphones, and especially "Oculus Rift S (oculus)" (if you are having it connected to your PC all the time).
R: will try this, because i do have oculos rift s, and other devices, thank you for the tip
Try to launch the game with the simplest setup – just the PC, one monitor, one mouse, one keyboard and that's it.
R:Will try this too and give you an asnswer later! thank you :D
Ps, i cant change the config file for the windowscreen thing, because i dont even have that file has mentioned prior.
thank you so so much for at least answering my pleas for help good sir :D
YOU MY SIR AN ANGEL, SENT FROM ABOVE TO MAKE THIS THE PERFECT WEEK, IN MY EVER DIMINISHING SUMMER BREAK UNTIL IM BACK AT THE HANGAR WASTING AWAY ANALYSING CFD AND AIRFOILS. I PRAY FOR YOUR HEALTH AND GOOD FORTUNE!!!!!!!
IT WAS THE VR OCULOS THAT WAS FUCKING EVERYTHING, I WISH YOU A SOON MERRY CHRISTMAS, AND A HAPPY BIRTHDAY BE IT LATE OR EARLY, WHENEVER YOU ARE DOWN, KNOW THAT YOU MADE SOME ONES WEEK, AFTER SO MUCH SUFFERING!!!
YOU MY SIR AN ANGEL, SENT FROM ABOVE TO MAKE THIS THE PERFECT WEEK, IN MY EVER DIMINISHING SUMMER BREAK UNTIL IM BACK AT THE HANGAR WASTING AWAY ANALYSING CFD AND AIRFOILS. I PRAY FOR YOUR HEALTH AND GOOD FORTUNE!!!!!!!
IT WAS THE VR OCULOS THAT WAS FUCKING EVERYTHING, I WISH YOU A SOON MERRY CHRISTMAS, AND A HAPPY BIRTHDAY BE IT LATE OR EARLY, WHENEVER YOU ARE DOWN, KNOW THAT YOU MADE SOME ONES WEEK, AFTER SO MUCH SUFFERING!!!
Hello Engineer,
happy to hear that it worked and now you are not experiencing the problem and can now play freely.
Since there is no additional help needed from our side, I will close this thread now.
Please do not hesitate to contact us again, should you observe/experience any other problem with/in the game.
Happy Engineering!
Kind regards,
Keen Software House: QA Department
Hello Engineer,
happy to hear that it worked and now you are not experiencing the problem and can now play freely.
Since there is no additional help needed from our side, I will close this thread now.
Please do not hesitate to contact us again, should you observe/experience any other problem with/in the game.
Happy Engineering!
Kind regards,
Keen Software House: QA Department
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