Tela preta no multijogador
Won't Fix
Quando entro no mundo de um amigo ou ele entra no meu a tela fica preta e não enxerga nada
Files:
2024-07-18.png
Quando entro no mundo de um amigo ou ele entra no meu a tela fica preta e não enxerga nada
Hello Gabriel,
thank you for contacting Keen Software House.
What can we help you with?
Support tickets are processed in English.
Please post your response in English.
Kind regards,
Keen Software House
Hello Gabriel,
thank you for contacting Keen Software House.
What can we help you with?
Support tickets are processed in English.
Please post your response in English.
Kind regards,
Keen Software House
When I connect to a friend's world, I can connect, hud marks appear but nothing else appears, everything is black, could you help me with this? and when a friend of mine enters my world the same thing happens.
I attached a screenshot of what happens when I enter a friend's world and the same thing happens to him when he enters my world
When I connect to a friend's world, I can connect, hud marks appear but nothing else appears, everything is black, could you help me with this? and when a friend of mine enters my world the same thing happens.
I attached a screenshot of what happens when I enter a friend's world and the same thing happens to him when he enters my world
Hello, Gabriel,
thank you for your reply.
So if I get this right, you have two (multiple) worlds set to online Lobby mode, and are experiencing the same problem both of you, no matter who actually runs the server and who connects? It is happening with every world that you try to load/start now? Even the freshly new started ones? Can you please try to start completely new world in the Lobby mode with the default settings?
Do you experience the same problem also on any other server(s)? Dedicated servers, official servers (Keen in the name)? Or you do not use this multiplayer option?
What happens to the one who is running the server? He can play normally? Or you are having this problem at the same time on a single world?
This might sound silly, but on the screenshot, I can see that you have your torch/light Off. Are you sure you are not just somewhere in space or under ground, or in other environment, where there is no light? What you can see around you, when you turn the torch On (<L> key)?
Are you using any mods on the affected worlds/saves?
Can you please share me log files from both cases – where you run the server and the friend is connecting, and also when you are connecting to his world?
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
It might also be good idea if you would be able to send the one of the affected save files, so I can try to run it and connect to it on my side as well to see if I would experience different outcome.
You can access your save files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers\Saves. There should be a folder with your SteamID and your saves.
Please zip the file and attach it here. If you are having difficulty attaching files you can optionally use Google Drive. When sharing a google drive link please make sure it is set to be downloadable by anyone with the link.
Thank you.
Kind Regards
Keen Software House: QA Department
Hello, Gabriel,
thank you for your reply.
So if I get this right, you have two (multiple) worlds set to online Lobby mode, and are experiencing the same problem both of you, no matter who actually runs the server and who connects? It is happening with every world that you try to load/start now? Even the freshly new started ones? Can you please try to start completely new world in the Lobby mode with the default settings?
Do you experience the same problem also on any other server(s)? Dedicated servers, official servers (Keen in the name)? Or you do not use this multiplayer option?
What happens to the one who is running the server? He can play normally? Or you are having this problem at the same time on a single world?
This might sound silly, but on the screenshot, I can see that you have your torch/light Off. Are you sure you are not just somewhere in space or under ground, or in other environment, where there is no light? What you can see around you, when you turn the torch On (<L> key)?
Are you using any mods on the affected worlds/saves?
Can you please share me log files from both cases – where you run the server and the friend is connecting, and also when you are connecting to his world?
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
It might also be good idea if you would be able to send the one of the affected save files, so I can try to run it and connect to it on my side as well to see if I would experience different outcome.
You can access your save files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers\Saves. There should be a folder with your SteamID and your saves.
Please zip the file and attach it here. If you are having difficulty attaching files you can optionally use Google Drive. When sharing a google drive link please make sure it is set to be downloadable by anyone with the link.
Thank you.
Kind Regards
Keen Software House: QA Department
Hello Engineer,
as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
Hello Engineer,
as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
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