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Game hitches and shadow settings are bugged.

jetblade545 shared this bug ago

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For 4 years I have not been able to play SE because of this, no matter what settings it will always hitch to such an extent its unplayable. Specs: Ryzen 7 7700, RTX 4090, 128 GB of ram and the game is installed on a m.2 SSD, NO mods, and yes I have the 4090 selected in settings.

I just tried reverting to 1.193 and there are no problems or shadow settings bug, BUT that update was 4 YEARS AGO before the frostbite update, what should I do?

I have the same bug

Replies (2)

Space Engineers Support ●

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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jetblade545 ●

Thank you.

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Ondrej Borz ●

Hello, Joshua,

thank you for reaching our forum with this problem and we are sorry that it is happening to you.

Please make sure you try all our general workarounds that help to most of the players solve most of the problems/issues.

These are:

Verify your game files in Steam – right-click on Space Engineers in Steam Library → Properties → Installed Files → Verify Integrity of Game Files
Delete SpaceEngineers.cfg file (it means your game configuration will be deleted) – you can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Delete ShaderCache folder – same access as above
Back up your whole Space Engineers Roaming folder (to a different place on your PC so you won't lose e.g. your saves and blueprints) and delete it so the completely new will be created for you with all the files also created anew
Restart Steam
Reinstall VC Redist 2017
Update graphic drivers
Reinstall the game – please make sure that you do clean reinstall. That means that after uninstalling it through Steam, you should navigate to both folders – the SE one in the Roaming folder and also the one from Steam (\Steam\steamapps\common\SpaceEngineers) and make sure that there are no folders/files leftover. If yes, please delete these manually before trying to install the game again.
Make sure your operating system is fully updated

After you do all of these, please let me know if there is any change on your side.

If not, please provide me with a video of the issue happening, eventually what are the steps for you to trigger it. Also please share me the log file from any of the affected game sessions.

You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Thank you in advance.

Kind Regards

Keen Software House: QA Department

Hello, Joshua,

thank you for reaching our forum with this problem and we are sorry that it is happening to you.

Please make sure you try all our general workarounds that help to most of the players solve most of the problems/issues.

These are:

Verify your game files in Steam – right-click on Space Engineers in Steam Library → Properties → Installed Files → Verify Integrity of Game Files
Delete SpaceEngineers.cfg file (it means your game configuration will be deleted) – you can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Delete ShaderCache folder – same access as above
Back up your whole Space Engineers Roaming folder (to a different place on your PC so you won't lose e.g. your saves and blueprints) and delete it so the completely new will be created for you with all the files also created anew
Restart Steam
Reinstall VC Redist 2017
Update graphic drivers
Reinstall the game – please make sure that you do clean reinstall. That means that after uninstalling it through Steam, you should navigate to both folders – the SE one in the Roaming folder and also the one from Steam (\Steam\steamapps\common\SpaceEngineers) and make sure that there are no folders/files leftover. If yes, please delete these manually before trying to install the game again.
Make sure your operating system is fully updated

After you do all of these, please let me know if there is any change on your side.

If not, please provide me with a video of the issue happening, eventually what are the steps for you to trigger it. Also please share me the log file from any of the affected game sessions.

You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Thank you in advance.

Kind Regards

Keen Software House: QA Department

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jetblade545 ●

I forgot to say this in the post but 4 days ago I reinstalled my OS, steam, SE, all drivers and needed software, all that is listed here has been done.

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Ondrej Borz ●

Hello Joshua,

thank you for confirming all the steps above.

Sorry to hear that it actually changed nothing at your end so far.

Can you please provide me those files I have requested before (log, video), so I can try and investigate it more?

Thank you.

Kind Regards

Keen Software House: QA Department

URL

jetblade545 ●

Will do! ill have to do it tomorrow it's late, ill send both for the old working version (1.193) and the latest version (1.204).

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jetblade545 ●

also for some reason when I have grass on it tanks my pc

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jetblade545 ●

latest SE (1.204.018 b2), even at lower settings its the same hitching

Files:

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jetblade545 ●

SE (1.193) the shadow bug is not present in this version, any version above (1.193) has the shadow bug including (1.204.018 b2) I also had to downgrade the videos do to the 60 mb upload limit.

Files:

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jetblade545 ●

Any updates?

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jetblade545 ●

Any updates? Also my friend has the same problem, we both have a AMD CPU's

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jetblade545 ●

Any updates on how to fix it?

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jetblade545 ●

anyone alive?

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jetblade545 ●

you guys on vacation?

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jetblade545 ●

Hello?

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jetblade545 ●

its been 33 days sense the last response any updates?

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