Missing DLC #2 for Space Engineers after purchase
Won't Fix
I purchased DLC #2 and installed but I cannot find items in game specifically catwalks and jukebox. I have rebooted, run file integrity, and tried the game in non-experimental mode. I even waited over a day but the DLC items are still missing. Please help. Thanks.
Larry
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello, Larry B,
thank you for reaching our forum with this problem.
Sorry to hear that you are suffering with this.
Can you please provide me more information?
What exact "DLC #2" are you referring to? Can I assume that you are speaking about the "Decorative Pack #2", right?
You have all the other blocks from the DLC? Is the DLC properly installed into your game?
Please try to check if it's correctly ticked on Steam. In your Library, right click on SE – Properties – DLC. If you own the DLC it should be visible there. Everything that has a tick on it is installed. You can try to untick it and tick it back again, so the game would re-download the data for that.
Also please make sure that you have these blocks that you are referring to unlocked in the Progression tab. Please note that e.g. the Jukebox needs you to build Basic assembler, any of the Lights block and the Sound block in order to unlock it.
You can observe the Progression in the G-screen, on top, you can switch from the Blocks tab to Progression. All blocks can be found there and you can learn which blocks do need to be built first.
Or if you want to check it really fast, you can also start a new game with changing the settings from the Load game/Start game – Edit settings, and you can find "Enable progression" there. When ticked, the progression is On and you need to get to the stage when you can build the block by progressing by building the necessary blocks before that. When there is no tick, it is Off, and you should be able to build all blocks right away.
If you think that you have everything correctly checked and set, but still experience this, can you please share me:
1. a video from your game where you try to find these specific blocks in the G-screen and use/build them. Eventually also other blocks from this DLC if they are working for you.
2. affected save file, so I can check it there if anything is wrong specifically on the affected world
and 3. a log from your game, please.
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Thank you in advance.
Kind Regards
Keen Software House: QA Department
Hello, Larry B,
thank you for reaching our forum with this problem.
Sorry to hear that you are suffering with this.
Can you please provide me more information?
What exact "DLC #2" are you referring to? Can I assume that you are speaking about the "Decorative Pack #2", right?
You have all the other blocks from the DLC? Is the DLC properly installed into your game?
Please try to check if it's correctly ticked on Steam. In your Library, right click on SE – Properties – DLC. If you own the DLC it should be visible there. Everything that has a tick on it is installed. You can try to untick it and tick it back again, so the game would re-download the data for that.
Also please make sure that you have these blocks that you are referring to unlocked in the Progression tab. Please note that e.g. the Jukebox needs you to build Basic assembler, any of the Lights block and the Sound block in order to unlock it.
You can observe the Progression in the G-screen, on top, you can switch from the Blocks tab to Progression. All blocks can be found there and you can learn which blocks do need to be built first.
Or if you want to check it really fast, you can also start a new game with changing the settings from the Load game/Start game – Edit settings, and you can find "Enable progression" there. When ticked, the progression is On and you need to get to the stage when you can build the block by progressing by building the necessary blocks before that. When there is no tick, it is Off, and you should be able to build all blocks right away.
If you think that you have everything correctly checked and set, but still experience this, can you please share me:
1. a video from your game where you try to find these specific blocks in the G-screen and use/build them. Eventually also other blocks from this DLC if they are working for you.
2. affected save file, so I can check it there if anything is wrong specifically on the affected world
and 3. a log from your game, please.
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Thank you in advance.
Kind Regards
Keen Software House: QA Department
Hello Engineer,
as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
Hello Engineer,
as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
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