Game won't open
Issue 1: Game doesn't install or construct a config file
2024-07-07 16:53:16.236 - Thread: 1 -> Log Started
2024-07-07 16:53:16.236 - Thread: 1 -> Timezone (local - UTC): 1h
2024-07-07 16:53:16.236 - Thread: 1 -> App Version: 01_204_018
2024-07-07 16:53:16.250 - Thread: 1 -> Is official: True [NO][IS][NAMP]
2024-07-07 16:53:16.251 - Thread: 1 -> Branch / Sandbox: SVN
2024-07-07 16:53:16.251 - Thread: 1 -> Client Build Number: 2
2024-07-07 16:53:16.251 - Thread: 1 -> Server Build Number: 0
2024-07-07 16:53:16.251 - Thread: 1 -> Environment.ProcessorCount: 12
2024-07-07 16:53:16.297 - Thread: 1 -> Environment.OSVersion: Microsoft Windows 11 Home (Microsoft Windows NT 10.0.22631.0)
2024-07-07 16:53:16.297 - Thread: 1 -> Environment.CommandLine: "C:\Program Files (x86)\Steam\steamapps\common\SpaceEngineers\Bin64\SpaceEngineers.exe"
2024-07-07 16:53:16.297 - Thread: 1 -> Environment.Is64BitProcess: True
2024-07-07 16:53:16.297 - Thread: 1 -> Environment.Is64BitOperatingSystem: True
2024-07-07 16:53:16.297 - Thread: 1 -> Environment.Version: .NET Framework 4.8.9241.0
2024-07-07 16:53:16.298 - Thread: 1 -> Environment.CurrentDirectory: C:\Program Files (x86)\Steam\steamapps\common\SpaceEngineers\Bin64
2024-07-07 16:53:16.302 - Thread: 1 -> CPU Info: AMD Ryzen 5 5600H with Radeon Graphics
2024-07-07 16:53:16.302 - Thread: 1 -> Default Culture:
2024-07-07 16:53:16.302 - Thread: 1 -> Default UI Culture:
2024-07-07 16:53:16.305 - Thread: 1 -> MyConfig.Load() - START
2024-07-07 16:53:16.308 - Thread: 1 -> Path: C:\Users\rsjoh\AppData\Roaming\SpaceEngineers\SpaceEngineers.cfg
2024-07-07 16:53:16.308 - Thread: 1 -> Config file not found! C:\Users\rsjoh\AppData\Roaming\SpaceEngineers\SpaceEngineers.cfg
2024-07-07 16:53:16.310 - Thread: 1 -> NewNewGameScreen: False
2024-07-07 16:53:16.312 - Thread: 1 -> MyConfig.Load() - END
Issue 2: Downloading someone else's config file, only difference is that the log reads the new config file info
2024-07-07 16:58:57.421 - Thread: 1 -> Log Started
2024-07-07 16:58:57.422 - Thread: 1 -> Timezone (local - UTC): 1h
2024-07-07 16:58:57.422 - Thread: 1 -> App Version: 01_204_018
2024-07-07 16:58:57.431 - Thread: 1 -> Is official: True [NO][IS][NAMP]
2024-07-07 16:58:57.433 - Thread: 1 -> Branch / Sandbox: SVN
2024-07-07 16:58:57.433 - Thread: 1 -> Client Build Number: 2
2024-07-07 16:58:57.433 - Thread: 1 -> Server Build Number: 0
2024-07-07 16:58:57.433 - Thread: 1 -> Environment.ProcessorCount: 12
2024-07-07 16:58:57.486 - Thread: 1 -> Environment.OSVersion: Microsoft Windows 11 Home (Microsoft Windows NT 10.0.22631.0)
2024-07-07 16:58:57.486 - Thread: 1 -> Environment.CommandLine: "C:\Program Files (x86)\Steam\steamapps\common\SpaceEngineers\Bin64\SpaceEngineers.exe"
2024-07-07 16:58:57.486 - Thread: 1 -> Environment.Is64BitProcess: True
2024-07-07 16:58:57.486 - Thread: 1 -> Environment.Is64BitOperatingSystem: True
2024-07-07 16:58:57.486 - Thread: 1 -> Environment.Version: .NET Framework 4.8.9241.0
2024-07-07 16:58:57.486 - Thread: 1 -> Environment.CurrentDirectory: C:\Program Files (x86)\Steam\steamapps\common\SpaceEngineers\Bin64
2024-07-07 16:58:57.490 - Thread: 1 -> CPU Info: AMD Ryzen 5 5600H with Radeon Graphics
2024-07-07 16:58:57.491 - Thread: 1 -> Default Culture:
2024-07-07 16:58:57.491 - Thread: 1 -> Default UI Culture:
2024-07-07 16:58:57.495 - Thread: 1 -> MyConfig.Load() - START
2024-07-07 16:58:57.499 - Thread: 1 -> Path: C:\Users\rsjoh\AppData\Roaming\SpaceEngineers\SpaceEngineers.cfg
2024-07-07 16:58:57.640 - Thread: 1 -> GraphicsRenderer: DirectX 12
2024-07-07 16:58:57.640 - Thread: 1 -> TutorialsFinished: System.Collections.Generic.List`1[System.String]
2024-07-07 16:58:57.640 - Thread: 1 -> WelcomeScreenCurrentStatus: 1
2024-07-07 16:58:57.640 - Thread: 1 -> GameVolume: 1
2024-07-07 16:58:57.640 - Thread: 1 -> DebugInputs: VRage.Serialization.SerializableDictionary`2[System.String,Sandbox.Engine.Utils.MyConfig+MyDebugInputData]
2024-07-07 16:58:57.640 - Thread: 1 -> Language: 0
2024-07-07 16:58:57.640 - Thread: 1 -> ControlsGeneral: VRage.Serialization.SerializableDictionary`2[System.String,System.String]
2024-07-07 16:58:57.640 - Thread: 1 -> ControlsButtons: VRage.Serialization.SerializableDictionary`2[System.String,VRage.Serialization.SerializableDictionary`2[System.String,System.String]]
2024-07-07 16:58:57.640 - Thread: 1 -> FirstTimeRun: False
2024-07-07 16:58:57.640 - Thread: 1 -> NeedShowTutorialQuestion: False
2024-07-07 16:58:57.640 - Thread: 1 -> EnableDamageEffects: True
2024-07-07 16:58:57.640 - Thread: 1 -> EnableReverb: False
2024-07-07 16:58:57.640 - Thread: 1 -> GDPRConsent: True
2024-07-07 16:58:57.640 - Thread: 1 -> GDPRConsentSentUpdated: True
2024-07-07 16:58:57.640 - Thread: 1 -> EnablePerformanceWarningsTempV2: False
2024-07-07 16:58:57.640 - Thread: 1 -> ExperimentalMode: True
2024-07-07 16:58:57.640 - Thread: 1 -> OnlyPSGames: False
2024-07-07 16:58:57.640 - Thread: 1 -> EnableTrading: True
2024-07-07 16:58:57.640 - Thread: 1 -> EnableSteamCloud: False
2024-07-07 16:58:57.640 - Thread: 1 -> CubeBuilderBuildingMode: 0
2024-07-07 16:58:57.640 - Thread: 1 -> ControlsHints: False
2024-07-07 16:58:57.640 - Thread: 1 -> GoodBotHints: False
2024-07-07 16:58:57.640 - Thread: 1 -> RotationHints: False
2024-07-07 16:58:57.640 - Thread: 1 -> AreaInteraction: True
2024-07-07 16:58:57.640 - Thread: 1 -> HitIndicatorColorCharacter: 4289964437
2024-07-07 16:58:57.640 - Thread: 1 -> HitIndicatorTextureCharacter: Textures\GUI\Indicators\HitIndicator4.png
2024-07-07 16:58:57.640 - Thread: 1 -> HitIndicatorColorFriend: 4284199525
2024-07-07 16:58:57.640 - Thread: 1 -> HitIndicatorTextureFriend: Textures\GUI\Indicators\HitIndicator4.png
2024-07-07 16:58:57.640 - Thread: 1 -> HitIndicatorColorGrid: 4294035829
2024-07-07 16:58:57.641 - Thread: 1 -> HitIndicatorTextureGrid: Textures\GUI\Indicators\HitIndicator4.png
2024-07-07 16:58:57.641 - Thread: 1 -> HitIndicatorColorHeadshot: 4280529896
2024-07-07 16:58:57.641 - Thread: 1 -> HitIndicatorTextureHeadshot: Textures\GUI\Indicators\HitIndicator4.png
2024-07-07 16:58:57.641 - Thread: 1 -> HitIndicatorColorKill: 4282269412
2024-07-07 16:58:57.641 - Thread: 1 -> HitIndicatorTextureKill: Textures\GUI\Indicators\HitIndicator4.png
2024-07-07 16:58:57.641 - Thread: 1 -> ShowCrosshair2: 0
2024-07-07 16:58:57.641 - Thread: 1 -> IronSightSwitchState: 1
2024-07-07 16:58:57.641 - Thread: 1 -> SpriteMainViewportScale: 1
2024-07-07 16:58:57.641 - Thread: 1 -> UiTransparency: 1
2024-07-07 16:58:57.641 - Thread: 1 -> UiBkTransparency: 0.8
2024-07-07 16:58:57.641 - Thread: 1 -> HUDBkTransparency: 0.6007417
2024-07-07 16:58:57.641 - Thread: 1 -> FirstTimeTutorials: False
2024-07-07 16:58:57.641 - Thread: 1 -> HudState: 0
2024-07-07 16:58:57.641 - Thread: 1 -> MutedPlayers: [REDACTED]
2024-07-07 16:58:57.641 - Thread: 1 -> ControllerDefaultOnStart: False
2024-07-07 16:58:57.641 - Thread: 1 -> ModIoConsent: True
2024-07-07 16:58:57.641 - Thread: 1 -> CubeBuilderUseSymmetry: False
2024-07-07 16:58:57.641 - Thread: 1 -> ServerSearchSettings: VRage.Game.ObjectBuilders.Gui.MyObjectBuilder_ServerFilterOptions
2024-07-07 16:58:57.641 - Thread: 1 -> VideoAdapter: 0
2024-07-07 16:58:57.641 - Thread: 1 -> ScreenWidth: 1680
2024-07-07 16:58:57.641 - Thread: 1 -> ScreenHeight: 1050
2024-07-07 16:58:57.641 - Thread: 1 -> RefreshRate: 59954
2024-07-07 16:58:57.641 - Thread: 1 -> WindowMode: 2
2024-07-07 16:58:57.641 - Thread: 1 -> VerticalSync: 0
2024-07-07 16:58:57.641 - Thread: 1 -> FieldOfView: 70
2024-07-07 16:58:57.641 - Thread: 1 -> PostProcessingEnabled: True
2024-07-07 16:58:57.641 - Thread: 1 -> FlaresIntensity: 1
2024-07-07 16:58:57.641 - Thread: 1 -> TreeViewDistance: 1000
2024-07-07 16:58:57.641 - Thread: 1 -> GrassDensity: 1
2024-07-07 16:58:57.641 - Thread: 1 -> GrassDrawDistance: 159
2024-07-07 16:58:57.641 - Thread: 1 -> AntialiasingMode: 1
2024-07-07 16:58:57.641 - Thread: 1 -> ShadowMapResolution: 1
2024-07-07 16:58:57.641 - Thread: 1 -> AmbientOcclusionEnabled: True
2024-07-07 16:58:57.641 - Thread: 1 -> TextureQuality: 1
2024-07-07 16:58:57.641 - Thread: 1 -> VoxelTextureQuality: 1
2024-07-07 16:58:57.641 - Thread: 1 -> AnisotropicFiltering: 0
2024-07-07 16:58:57.641 - Thread: 1 -> ModelQuality: 1
2024-07-07 16:58:57.641 - Thread: 1 -> VoxelQuality: 1
2024-07-07 16:58:57.641 - Thread: 1 -> ShaderQuality: 1
2024-07-07 16:58:57.641 - Thread: 1 -> LightsQuality: 1
2024-07-07 16:58:57.641 - Thread: 1 -> LowMemSwitchToLow: 0
2024-07-07 16:58:57.641 - Thread: 1 -> ScreenshotSizeMultiplier: 1
2024-07-07 16:58:57.641 - Thread: 1 -> LastBannerId: 95
2024-07-07 16:58:57.641 - Thread: 1 -> LastNewsPopupDate: 07/09/2023 00:00:00
2024-07-07 16:58:57.641 - Thread: 1 -> BlueprintSharing: True
2024-07-07 16:58:57.641 - Thread: 1 -> Music_Volume: 0
2024-07-07 16:58:57.641 - Thread: 1 -> VoiceChatVolume: 5
2024-07-07 16:58:57.641 - Thread: 1 -> HudWarnings: True
2024-07-07 16:58:57.641 - Thread: 1 -> MicrophoneSensitivity: 0.5
2024-07-07 16:58:57.641 - Thread: 1 -> VoiceChat: True
2024-07-07 16:58:57.641 - Thread: 1 -> VoiceChatVoiceActivation: False
2024-07-07 16:58:57.641 - Thread: 1 -> EnableMuteWhenNotInFocus: True
2024-07-07 16:58:57.641 - Thread: 1 -> EnableDynamicMusic: True
2024-07-07 16:58:57.641 - Thread: 1 -> ShipSoundsAreBasedOnSpeed: True
2024-07-07 16:58:57.641 - Thread: 1 -> EnableDoppler: True
2024-07-07 16:58:57.641 - Thread: 1 -> CubeBuilderAlignToDefault: True
2024-07-07 16:58:57.641 - Thread: 1 -> FirstVTTimeRun: False
2024-07-07 16:58:57.641 - Thread: 1 -> QuickStartNotification: False
2024-07-07 16:58:57.641 - Thread: 1 -> CampaignsStarted: System.Collections.Generic.List`1[System.String]
2024-07-07 16:58:57.642 - Thread: 1 -> MyConfig.Load() - END
Computer Info taken from steam
Lenovo Laptop model 82k2
ryzen 5 5600H with radeon graphics
dedicated 1650 4GB graphics chip
Detailed Specs
Computer Information:
Manufacturer: LENOVO
Model: 82K2
Form Factor: Laptop
No Touch Input Detected
Processor Information:
CPU Vendor: AuthenticAMD
CPU Brand: AMD Ryzen 5 5600H with Radeon Graphics
CPU Family: 0x19
CPU Model: 0x50
CPU Stepping: 0x0
CPU Type: 0x0
Speed: 3294 MHz
12 logical processors
6 physical processors
Hyper-threading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
Operating System Version:
Windows 11 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Video Card:
Driver: AMD Radeon(TM) Graphics
DirectX Driver Name: nvldumd.dll
Driver Version: 31.0.12044.56000
DirectX Driver Version: 32.0.15.5612
Driver Date: 4 7 2023
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 1650
VendorID: 0x10de
DeviceID: 0x1f9d
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 13.54" x 7.64" (15.51" diag), 34.4cm x 19.4cm (39.4cm diag)
Primary Bus: PCI Express 8x
Primary VRAM: 4095 MB
Supported MSAA Modes: 2x 4x 8x
Sound card:
Audio device: Speakers (Realtek(R) Audio)
Memory:
RAM: 28524 Mb
VR Hardware:
VR Headset: None detected
Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 1439825 MB
Largest Free Hard Disk Block: 311698 MB
OS Install Date: Oct 04 2023
Game Controller: None detected
MAC Address hash: fb44fd77bda60260bffb500326d785bdfa52d5f0
Storage:
Disk serial number hash: c457af5e
Number of SSDs: 2
SSD sizes: 512G,14G
Number of HDDs: 1
HDD sizes: 1000G
Number of removable drives: 0
I have the same bug
Hello,
thank you for reaching our forum with this problem.
Can you please specify what exactly is your problem now?
You are writing about multiple things with multiple (partial) solutions etc. so it's hard to orient what is exactly happening on your side in the game now.
The title says "Game won't open". Does that mean that it is not actually loading at all from the Steam? Or you get splash-screen loading and it fails/crashes after that? Or you are able to load completely to the Main menu of the game?
It might be a good idea if you would be able to share me a screen recording.
If you are expecting difficulties running/loading the game, can you please provide me full log from the game?
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
However, if there is no error/exception like the one part that you shared, suggested, it might also be good idea to share me a log from the Windows event viewer.
You can find full "how to" here:
https://www.spaceengineersgame.com/troubleshooting/game-will-not-start-issues/
Please just find part called: "Problem: When the game does not start and does not produce any log file." part. Follow the steps as written there and share me that log.
Thank you in advance.
Kind Regards
Keen Software House: QA Department
Hello,
thank you for reaching our forum with this problem.
Can you please specify what exactly is your problem now?
You are writing about multiple things with multiple (partial) solutions etc. so it's hard to orient what is exactly happening on your side in the game now.
The title says "Game won't open". Does that mean that it is not actually loading at all from the Steam? Or you get splash-screen loading and it fails/crashes after that? Or you are able to load completely to the Main menu of the game?
It might be a good idea if you would be able to share me a screen recording.
If you are expecting difficulties running/loading the game, can you please provide me full log from the game?
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
However, if there is no error/exception like the one part that you shared, suggested, it might also be good idea to share me a log from the Windows event viewer.
You can find full "how to" here:
https://www.spaceengineersgame.com/troubleshooting/game-will-not-start-issues/
Please just find part called: "Problem: When the game does not start and does not produce any log file." part. Follow the steps as written there and share me that log.
Thank you in advance.
Kind Regards
Keen Software House: QA Department
Specifically, the game opens, and then runs in the background using no resources. I followed the advice of someone who had already solved a similar issue, which was that my game wouldn't generate a config file. I solved this issue by downloading someone else's config file. However, there is still no difference to the main issue. The game continues to run in the background without using any resources
Specifically, the game opens, and then runs in the background using no resources. I followed the advice of someone who had already solved a similar issue, which was that my game wouldn't generate a config file. I solved this issue by downloading someone else's config file. However, there is still no difference to the main issue. The game continues to run in the background without using any resources
Hello, Reese,
thank you for providing further information in text form.
Can you please also share me the logs as I asked in the previous comment?
We really need full logs in order to be able to see what and where is going wrong on your side.
Please provide both logs as requested, so we can try to provide you further steps for fixing this problem.
Kind Regards
Keen Software House: QA Department
Hello, Reese,
thank you for providing further information in text form.
Can you please also share me the logs as I asked in the previous comment?
We really need full logs in order to be able to see what and where is going wrong on your side.
Please provide both logs as requested, so we can try to provide you further steps for fixing this problem.
Kind Regards
Keen Software House: QA Department
Hello Engineer,
as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
Hello Engineer,
as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
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