Space engineers keeps running on my background
Need More Information
Hello,
I have encountered a strange problem on my laptop, when I launch the game through the Steam it says that the game is running, however, it only runs on background and nothing further happens.
I have tried:
-verification of game files on Steam
-reinstalling the game
-deleting the appdata/roaming SpaceEngineers folder
-replacing the config file with the one from my desktop computer, where the game runs without problems
-reinstalling the game with deleting the appdata/roaming folder
Laptop: MSI Prestige 13 (i7-1185G7, GTX 1650)
I haven't found anything useful for me on the internet, thank you for any help!
Luka
I have the same bug
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello, Luka,
thank you for reaching our forum with this problem that you are experiencing.
Can you please provide me more information?
What exactly happens, please? Does the game do not load at all for you and you are stuck in Steam? Does the button in Steam goes back to "Play" or is it stuck on some other status?
Were you able to play the game on the affected laptop ever before and it got broken just recently, or you are able to play only on the table PC all the time?
Is the process active in the Task Manager? Try to look for everything named "steam" or "space engineers", close these and try to launch Steam completely anew, even with logging in (do not just use auto-login, please).
If you are able to share any more information (with e.g. some screens/video showing what exactly happens on your side), that would be great!
Other than that, please share me also the log file (if any is even created).
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
If you can not find any there, or any recent that would correspond with the time and date of the affected sessions, you can also try to search for logs in Windows Event Viewer. You can find full "how to" here:
https://www.spaceengineersgame.com/troubleshooting/game-will-not-start-issues/
Just search for: "Problem: When the game does not start and does not produce any log file.".
Please share me all the logs that you can find and are corresponding with the affected game sessions.
Thank you in advance.
Kind Regards
Keen Software House: QA Department
Hello, Luka,
thank you for reaching our forum with this problem that you are experiencing.
Can you please provide me more information?
What exactly happens, please? Does the game do not load at all for you and you are stuck in Steam? Does the button in Steam goes back to "Play" or is it stuck on some other status?
Were you able to play the game on the affected laptop ever before and it got broken just recently, or you are able to play only on the table PC all the time?
Is the process active in the Task Manager? Try to look for everything named "steam" or "space engineers", close these and try to launch Steam completely anew, even with logging in (do not just use auto-login, please).
If you are able to share any more information (with e.g. some screens/video showing what exactly happens on your side), that would be great!
Other than that, please share me also the log file (if any is even created).
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
If you can not find any there, or any recent that would correspond with the time and date of the affected sessions, you can also try to search for logs in Windows Event Viewer. You can find full "how to" here:
https://www.spaceengineersgame.com/troubleshooting/game-will-not-start-issues/
Just search for: "Problem: When the game does not start and does not produce any log file.".
Please share me all the logs that you can find and are corresponding with the affected game sessions.
Thank you in advance.
Kind Regards
Keen Software House: QA Department
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