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Graphics problem

Corvus Luna shared this bug 5 months ago
Solved

Hey so sometime late yesterday when I was playing my character suddenly experienced graphics distortion. I'll include screenshots to show. Already did the normal steps pf verify files uninstall/ reinstall, restart and so forth. I even tried changing the graphic settings to no avail. So any suggestions would be awesome ty.

Files: SE Error 1.jpg
1 I have the same bug

Replies (4)

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Corvus Luna ● 5 months ago

Idk what's wrong but it's still happening and hadn't been addressed yet. It was marked compete so maybe something got clicked by accident idk.

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Space Engineers Support ● 5 months ago

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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Ondrej Borz ● 5 months ago

Hello, Corvus,

thank you for reaching our forum with this problem.

Can you please specify more what exactly is wrong, please?

From the image it is actually hard to see. Are you talking about the astronaut hand?

First of all, I can see that you are mods. Please note that we do not support mods as such.

Can you please try to reproduce the same in world without any?

If you would be able to reproduce it there, please let me know and share the steps leading to reproduction of the problem.

You might also want to try some of our other workarounds like:

  • Delete SpaceEngineers.cfg file (it means your game configuration will be deleted) – you can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
  • Delete ShaderCache folder – same access as above
  • Back up your whole Space Engineers Roaming folder and delete it
  • Restart Steam
  • Reinstall VC Redist 2017
  • Update graphic drivers

Thank you in advance.

Kind Regards

Keen Software House: QA Department

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Corvus Luna ● 5 months ago

Yep got it resolved thank you.

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QA KeenSWH ● 4 months ago

Hello, Engineer!

Happy to hear that you are no longer experiencing this problem.

Since there is nothing more we can help you with currently regarding this problem, I will close this thread now.

Please do not hesitate to contact us again, should you observe/experience any other problem with the game, by opening new thread here on the forum.

Kind Regards

Keen Software House: QA Department

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