Constant game crashing

Nathan Chancy shared this bug 5 months ago
Won't Fix

My game constantly crashes for no apparent reason I have the required hardware to run it as well.

Replies (3)

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Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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Hello, Nathan!

Thank you for writing to us.

Could you kindly share further information concerning this issue?

Was the game launching without any issues before the recent update, or has the issue been present since installation?

You can try the following workarounds that might resolve this issue;

Verify your game files on Steam

  • Right-click on Space Engineers in Steam Library → Properties → Installed Files → Verify Integrity of Game Files

Delete SpaceEngineers.cfg file

  • It means your game configuration will be deleted
  • You can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Delete ShaderCache folder

  • Same access as SpaceEngineers.cfg

Once you have completed these steps, please launch the game again. If the issue persists, kindly share the log files from the time the issue occurred. This will help us identify the cause of the issue and suggest further solutions.

  • You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Kind Regards,

Keen Software House: QA Department

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Hello, I am extremely sorry I didn't respond to this earlier I unfortunately was vey busy at the time. If you still want the log files I would be very happy to give them to you.

Thanks

Nathan

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Hello, Nathan!

If the issue persists even after trying the above-mentioned workarounds, please send us the log file from the time the issue occurred.

Kind Regards,

Keen Software House: QA Department

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Hello Engineer,

as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.

Kind regards,

Keen Software House: QA Department

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