We have attempted to replicate the issue you described, and the Top Mounted Camera was successfully unlocked as expected during progression on our end.
Could you please provide us with more detailed information regarding the issue you experienced?
Did you happen to experience this issue in a modded world/server (has active MODs/Scripts)? If so, please create a new fresh vanilla world (with no MODs/Scripts) and check if the issue persists over there as well. If the issue doesn't occur in the vanilla world, the issue might have occurred due to MODs/Scripts. In case, if the issue occurred in the vanilla world as well, please try the following steps that could resolve this issue;
Verify your game files on Steam
Right-click on Space Engineers in Steam Library → Properties → Installed Files → Verify Integrity of Game Files
Delete SpaceEngineers.cfg file
It means your game configuration will be deleted
You can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Delete ShaderCache folder
Same access as SpaceEngineers.cfg
Once done, create a new vanilla world, and check if the issue persists. If it does, kindly send us a screen recording/video showing the issue, the log file from the time this issue occurred, along the world save file where you have experienced this issue.
You can access your save files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers\Saves. There should be a folder with your SteamID and your saves.
Please zip the file and attach it here. If you are having difficulty attaching files you can optionally use Google Drive. When sharing a Google Drive link please make sure it is set to be downloadable by anyone with the link.
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Kind Regards,
Keen Software House: QA Department
Hello, engineer!
Thank you for writing to us.
We have attempted to replicate the issue you described, and the Top Mounted Camera was successfully unlocked as expected during progression on our end.
Could you please provide us with more detailed information regarding the issue you experienced?
Did you happen to experience this issue in a modded world/server (has active MODs/Scripts)? If so, please create a new fresh vanilla world (with no MODs/Scripts) and check if the issue persists over there as well. If the issue doesn't occur in the vanilla world, the issue might have occurred due to MODs/Scripts. In case, if the issue occurred in the vanilla world as well, please try the following steps that could resolve this issue;
Verify your game files on Steam
Right-click on Space Engineers in Steam Library → Properties → Installed Files → Verify Integrity of Game Files
Delete SpaceEngineers.cfg file
It means your game configuration will be deleted
You can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Delete ShaderCache folder
Same access as SpaceEngineers.cfg
Once done, create a new vanilla world, and check if the issue persists. If it does, kindly send us a screen recording/video showing the issue, the log file from the time this issue occurred, along the world save file where you have experienced this issue.
You can access your save files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers\Saves. There should be a folder with your SteamID and your saves.
Please zip the file and attach it here. If you are having difficulty attaching files you can optionally use Google Drive. When sharing a Google Drive link please make sure it is set to be downloadable by anyone with the link.
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Hello, engineer!
Thank you for writing to us.
We have attempted to replicate the issue you described, and the Top Mounted Camera was successfully unlocked as expected during progression on our end.
Could you please provide us with more detailed information regarding the issue you experienced?
Did you happen to experience this issue in a modded world/server (has active MODs/Scripts)? If so, please create a new fresh vanilla world (with no MODs/Scripts) and check if the issue persists over there as well. If the issue doesn't occur in the vanilla world, the issue might have occurred due to MODs/Scripts. In case, if the issue occurred in the vanilla world as well, please try the following steps that could resolve this issue;
Verify your game files on Steam
Delete SpaceEngineers.cfg file
Delete ShaderCache folder
Once done, create a new vanilla world, and check if the issue persists. If it does, kindly send us a screen recording/video showing the issue, the log file from the time this issue occurred, along the world save file where you have experienced this issue.
Kind Regards,
Keen Software House: QA Department
Hello, engineer!
Thank you for writing to us.
We have attempted to replicate the issue you described, and the Top Mounted Camera was successfully unlocked as expected during progression on our end.
Could you please provide us with more detailed information regarding the issue you experienced?
Did you happen to experience this issue in a modded world/server (has active MODs/Scripts)? If so, please create a new fresh vanilla world (with no MODs/Scripts) and check if the issue persists over there as well. If the issue doesn't occur in the vanilla world, the issue might have occurred due to MODs/Scripts. In case, if the issue occurred in the vanilla world as well, please try the following steps that could resolve this issue;
Verify your game files on Steam
Delete SpaceEngineers.cfg file
Delete ShaderCache folder
Once done, create a new vanilla world, and check if the issue persists. If it does, kindly send us a screen recording/video showing the issue, the log file from the time this issue occurred, along the world save file where you have experienced this issue.
Kind Regards,
Keen Software House: QA Department
Hello Engineer,
as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
Hello Engineer,
as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
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