I lost all my worlds and blueprints
Won't Fix
I don't have any of my 700 hours work. i created many worlds, blueprints and now they are gone.
I don't have any of my 700 hours work. i created many worlds, blueprints and now they are gone.
I have the same bug
Hello!
Thank you for contacting us.
Could you kindly confirm on which platform are you playing Space Engineers? Is it Steam/Xbox/Windows Store/PlayStation? This information will help us to lead you to our specific QA team.
Kind Regards,
Keen Software House
Hello!
Thank you for contacting us.
Could you kindly confirm on which platform are you playing Space Engineers? Is it Steam/Xbox/Windows Store/PlayStation? This information will help us to lead you to our specific QA team.
Kind Regards,
Keen Software House
Steam
Steam
Hello!
Thank you for confirming.
I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards,
Keen Software House
Hello!
Thank you for confirming.
I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards,
Keen Software House
Hello, Antoni!
Thank you for writing to us, and we sincerely apologize for the issue you have been experiencing.
Did you happen to reinstall your OS or clean install the game or Steam recently without backing up your game data? If so, unfortunately, you might have deleted all of your game data, including saved files and blueprints.
If that is not the case, kindly check if you can find your worlds' saved files in the \AppData\Roaming\SpaceEngineers\Saves (there should be a folder with your SteamID and your saves) and Blueprints in the \AppData\Roaming\SpaceEngineers\Blueprints (check if the blueprints can be found in the local or cloud folders there)?
If the files are there in these folders, please try the following steps that could resolve this issue;
Verify your game files on Steam
Delete SpaceEngineers.cfg file
Delete ShaderCache folder
Once done, launch the game via Steam. If the issue persists or the world save or blueprint files are missing from the above mentioned folders, try to create a new world or blueprint and check if they are getting saved in their respective folders or not.
Kind Regards,
Keen Software House: QA Department
Hello, Antoni!
Thank you for writing to us, and we sincerely apologize for the issue you have been experiencing.
Did you happen to reinstall your OS or clean install the game or Steam recently without backing up your game data? If so, unfortunately, you might have deleted all of your game data, including saved files and blueprints.
If that is not the case, kindly check if you can find your worlds' saved files in the \AppData\Roaming\SpaceEngineers\Saves (there should be a folder with your SteamID and your saves) and Blueprints in the \AppData\Roaming\SpaceEngineers\Blueprints (check if the blueprints can be found in the local or cloud folders there)?
If the files are there in these folders, please try the following steps that could resolve this issue;
Verify your game files on Steam
Delete SpaceEngineers.cfg file
Delete ShaderCache folder
Once done, launch the game via Steam. If the issue persists or the world save or blueprint files are missing from the above mentioned folders, try to create a new world or blueprint and check if they are getting saved in their respective folders or not.
Kind Regards,
Keen Software House: QA Department
Hello Engineer,
as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
Hello Engineer,
as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
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