Space Engineers won't launch.
Solved
Hi.
I've owned the game for quite some time but now I finally decided to start playing it. Everything went OK first. Started a tutorial, saved and exited three or four times. Still everything OK. Now, all of a sudden the game won't launch. Steam says SE is running, but it really isn't. Can you please help me ?
It's so strange that first it works fine, and all of a sudden it doesn't. Everything happened during 3-4 days.
I have the same bug
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards,
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards,
Keen Software House
Hello, engineer!
Thank you for writing to us and we sincerely apologize for the issue you have been experiencing.
Could you please provide us with more details about the problem? Specifically, when you launch the game from your Steam library, does the "Play" button change to "Stop," or does it remain as "Play"? How does it appear on your end?
If the game fails to launch and Steam indicates that the game is still running, please try ending all tasks related to the game and Steam in the Task Manager. Then, relaunch the game via Steam to see if this resolves the issue.
If the issue persists, please try the following workaround:
Verify your game files on Steam
Delete SpaceEngineers.cfg file
Delete ShaderCache folder
After attempting the workarounds, try launching the game again. If the issue continues, please send us the log file generated during the time the issue occurred.
Kind Regard,
Keen Software House: QA Department
Hello, engineer!
Thank you for writing to us and we sincerely apologize for the issue you have been experiencing.
Could you please provide us with more details about the problem? Specifically, when you launch the game from your Steam library, does the "Play" button change to "Stop," or does it remain as "Play"? How does it appear on your end?
If the game fails to launch and Steam indicates that the game is still running, please try ending all tasks related to the game and Steam in the Task Manager. Then, relaunch the game via Steam to see if this resolves the issue.
If the issue persists, please try the following workaround:
Verify your game files on Steam
Delete SpaceEngineers.cfg file
Delete ShaderCache folder
After attempting the workarounds, try launching the game again. If the issue continues, please send us the log file generated during the time the issue occurred.
Kind Regard,
Keen Software House: QA Department
Heya !
Everything is fine now. I reinstalled the game, and verified the files. Then started the game and it works perfectly now.
Thank you very much for your swift reply and good suggestions how to make my game work properly.
Cheers !
Heya !
Everything is fine now. I reinstalled the game, and verified the files. Then started the game and it works perfectly now.
Thank you very much for your swift reply and good suggestions how to make my game work properly.
Cheers !
Hello, engineer!
Thanks for the update.
We are pleased to hear that the issue has been resolved for you.
As there is no further assistance needed from our side, we are closing this thread.
Please do not hesitate to contact us again if you happen to experience or observe any other issues.
Happy Engineering!
Kind Regards,
Keen Software House: QA Department
Hello, engineer!
Thanks for the update.
We are pleased to hear that the issue has been resolved for you.
As there is no further assistance needed from our side, we are closing this thread.
Please do not hesitate to contact us again if you happen to experience or observe any other issues.
Happy Engineering!
Kind Regards,
Keen Software House: QA Department
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