Game Bug - Cannot Upload Blueprint
Hello KSH Team,
There has been an ongoing issue with the games lastest update. It seems that any creation made when attempting to upload as a rovers to steam fails due to unknown cause.
Only message I get is failed to upload to steam servers. It would be definitely worth taking a look into.
Please let me know if you require any more information to privide better insights.
Thankyou
Julian Trepanier
Alias: Chass3ur
Windsor, ON
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I have the same bug
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards,
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards,
Keen Software House
Hello, Julian!
Thank you for writing to us.
We tried to publish a blueprint on Steam as a rover, and we were able to do so without any issues. It is possible that you experienced this issue due to temporary issues on Steam's servers. Could you please recheck if the issue persists, and confirm that your Steam is on Online mode?
If you are still experiencing the issue while Steam is in Online mode, could you let us know if it occurs with all blueprints or just a specific one? Also, please ensure your blueprint's screenshot size is below 1MB, as exceeding that limit could cause issues when publishing on Steam.
If the issue affects all blueprints, please try the following workarounds:
Verify your game files on Steam
Delete SpaceEngineers.cfg file
Delete ShaderCache folder
After completing the above steps, ensure your internet connection is stable and there is no VPN active on your end. Then, attempt to publish the blueprint again and see if the issue persists.
If it does, please send us a screen recording /video showing the issue, the log file from the time this issue occurred, and the blueprint that you're trying to publish.
Kind Regard,
Keen Software House: QA Department
Hello, Julian!
Thank you for writing to us.
We tried to publish a blueprint on Steam as a rover, and we were able to do so without any issues. It is possible that you experienced this issue due to temporary issues on Steam's servers. Could you please recheck if the issue persists, and confirm that your Steam is on Online mode?
If you are still experiencing the issue while Steam is in Online mode, could you let us know if it occurs with all blueprints or just a specific one? Also, please ensure your blueprint's screenshot size is below 1MB, as exceeding that limit could cause issues when publishing on Steam.
If the issue affects all blueprints, please try the following workarounds:
Verify your game files on Steam
Delete SpaceEngineers.cfg file
Delete ShaderCache folder
After completing the above steps, ensure your internet connection is stable and there is no VPN active on your end. Then, attempt to publish the blueprint again and see if the issue persists.
If it does, please send us a screen recording /video showing the issue, the log file from the time this issue occurred, and the blueprint that you're trying to publish.
Kind Regard,
Keen Software House: QA Department
Not a problem I will update once I get off work and see if the solution you provided works.
I've already validated and issue didn't fix itself so I'll try the others suggested.
Stay tuned
Not a problem I will update once I get off work and see if the solution you provided works.
I've already validated and issue didn't fix itself so I'll try the others suggested.
Stay tuned
KSH Team
I have followed the instructions above and the issue was resolved. I will take notes if it happens again. Thankyou Team
KSH Team
I have followed the instructions above and the issue was resolved. I will take notes if it happens again. Thankyou Team
Hello, Julian!
Thanks for the update.
We are pleased to hear that the issue has been resolved for you.
As there is no further assistance needed from our side, we are closing this thread.
Please do not hesitate to contact us again if you happen to experience or observe any other issues.
Happy Engineering!
Kind Regards,
Keen Software House: QA Department
Hello, Julian!
Thanks for the update.
We are pleased to hear that the issue has been resolved for you.
As there is no further assistance needed from our side, we are closing this thread.
Please do not hesitate to contact us again if you happen to experience or observe any other issues.
Happy Engineering!
Kind Regards,
Keen Software House: QA Department
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