Corrupted save/world
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Hello
I have corrupted world/save and I'm not able to load it. Please help.
Save located here - https://drive.google.com/drive/folders/1PuXP-YkUc25ocKgkcopAol8KDxG1Whlz?usp=sharing
I have the same bug
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards,
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards,
Keen Software House
Hello, Grzegorz!
After a thorough investigation of the provided save, we need to inform you that, sadly, there is nothing we can do with the save in order to help you. Since the save itself and all the backups were corrupted as well, we didn't manage to find a way how to resolve this issue on our side.
We noticed that the size of the save file was unusually large. Did you use any MODs or Scripts in this world save and later remove them when the corruption occurred? If so, the issue could have been caused by the MODs or Scripts. We would like to inform you that we don't and can't provide support for MODs or Scripts as there are thousands of them out there, and it is the responsibility of the MOD or Script creator to ensure that they are compatible with the latest version of the game.
However, you can try and use SE Toolbox. Some players are using it in the same/similar issues. However, keep in mind that the SE Toolbox is not an official product from our side and we can not guarantee if and how it will work. You can repair your save/recover the grids in the corrupted world using this tool.
Kind Regards,
Keen Software House: QA Department
Hello, Grzegorz!
After a thorough investigation of the provided save, we need to inform you that, sadly, there is nothing we can do with the save in order to help you. Since the save itself and all the backups were corrupted as well, we didn't manage to find a way how to resolve this issue on our side.
We noticed that the size of the save file was unusually large. Did you use any MODs or Scripts in this world save and later remove them when the corruption occurred? If so, the issue could have been caused by the MODs or Scripts. We would like to inform you that we don't and can't provide support for MODs or Scripts as there are thousands of them out there, and it is the responsibility of the MOD or Script creator to ensure that they are compatible with the latest version of the game.
However, you can try and use SE Toolbox. Some players are using it in the same/similar issues. However, keep in mind that the SE Toolbox is not an official product from our side and we can not guarantee if and how it will work. You can repair your save/recover the grids in the corrupted world using this tool.
Kind Regards,
Keen Software House: QA Department
I don't use mods. Only official DLCs.
What should I do now?
I don't use mods. Only official DLCs.
What should I do now?
Hello, Grzegorz!
Thank you for your prompt response.
As suggested in our previous response, please try using SE Toolbox. This tool allows you to recover all the grids from the corrupted world save and convert them into blueprints. You can then paste these blueprints into a new world save file.
Kind Regards,
Keen Software House: QA Department
Hello, Grzegorz!
Thank you for your prompt response.
As suggested in our previous response, please try using SE Toolbox. This tool allows you to recover all the grids from the corrupted world save and convert them into blueprints. You can then paste these blueprints into a new world save file.
Kind Regards,
Keen Software House: QA Department
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