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My ship keeps glitching into ground and landing gear gets destroyed

Kolya Keller shared this bug ago

Won't Fix

I build this exploration ship with a friend but once we tried landing on a Planet one of the landing gears keeps glitching into the ground and the explodes. We also tried removing parts from the ship and changing the Landing gears but this only reduces the glitch but not removed it. However the bug does not occur when not using the experimental mode but the ship is build completely without mods we only want to use a different skybox. This also happens in singleplayer.

Attached is a Video of the ship landing and exploding and the blueprint of the ship.

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I have the same bug

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Space Engineers Support ●

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards,

Keen Software House

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QA KeenSWH 2 ●

Hello, Kolya!

Thank you for writing to us.

We tried to replicate the issue at our end, but we didn't experience this issue.

Could you kindly share further information concerning the issue?

Since you mentioned you didn't experience this issue in an experimental mode, could you kindly confirm if this issue occurred in a modded world/server/lobby (has active MODs/Scripts)? If so, try pasting the blueprint of this ship in a vanilla world (has no active MODs/Scripts) with experimental mode enabled and check if the issue persists.

If it does, kindly send us the vanilla world save file, along with the log file from the time this issue occurred.

You can access your save files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers\Saves. There should be a folder with your SteamID and your saves.
Please zip the file and attach it here. If you are having difficulty attaching files you can optionally use Google Drive. When sharing a google drive link please make sure it is set to be downloadable by anyone with the link.
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Kind regards,

Keen Software House: QA Department

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QA KeenSWH ●

Hello Engineer,

as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.

Kind regards,

Keen Software House: QA Department

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