Mouse Cursor Not Showing
Solved
When I go into the game, there is no indication as to where my cursor is besides that the icons get highlighted. This is realy frustrating. Some things I have tried and not worked:
Mouse trails
Windowed mode
reselution scaling
mouse drivers
and probably more I am forgetting
Any help would be much apreciated
I have the same bug
Hello, Adam,
thank you for reaching our forum with this problem that you are experiencing.
Can you please provide me more information on the subject?
Do you experience this problem in any other game/SW?
When this problem started to happen, exactly? Was there something that you have changed/updated just recently that could point towards this problem?
Are you using any 3rd party SW? E.g. like PowerToys or such. If yes, can you please try to disable all the apps like this and try to load the game again?
Is everything up-to-date on your side, please? I know you wrote that you tried to update the mouse drivers etc, but is there anything else, like e.g. Windows update pending or something? To some players, just recently, the Windows update itself helped.
When exactly does the cursor goes missing for you? As soon, as you click on the SE game Play button in Steam, in main menu, or when playing the game?
Is the cursor visible when you play the game, where you can not see it, when you Alt+Tab from the game?
Can you please share me a log file from you game?
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Thank you in advance.
Kind Regards
Keen Software House: QA Department
Hello, Adam,
thank you for reaching our forum with this problem that you are experiencing.
Can you please provide me more information on the subject?
Do you experience this problem in any other game/SW?
When this problem started to happen, exactly? Was there something that you have changed/updated just recently that could point towards this problem?
Are you using any 3rd party SW? E.g. like PowerToys or such. If yes, can you please try to disable all the apps like this and try to load the game again?
Is everything up-to-date on your side, please? I know you wrote that you tried to update the mouse drivers etc, but is there anything else, like e.g. Windows update pending or something? To some players, just recently, the Windows update itself helped.
When exactly does the cursor goes missing for you? As soon, as you click on the SE game Play button in Steam, in main menu, or when playing the game?
Is the cursor visible when you play the game, where you can not see it, when you Alt+Tab from the game?
Can you please share me a log file from you game?
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Thank you in advance.
Kind Regards
Keen Software House: QA Department
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards,
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards,
Keen Software House
Hello, Adam,
thank you for reaching our forum with this problem that you are experiencing.
Can you please provide me more information on the subject?
Do you experience this problem in any other game/SW?
When this problem started to happen, exactly? Was there something that you have changed/updated just recently that could point towards this problem?
Are you using any 3rd party SW? E.g. like PowerToys or such. If yes, can you please try to disable all the apps like this and try to load the game again?
Is everything up-to-date on your side, please? I know you wrote that you tried to update the mouse drivers etc, but is there anything else, like e.g. Windows update pending or something? To some players, just recently, the Windows update itself helped.
When exactly does the cursor goes missing for you? As soon, as you click on the SE game Play button in Steam, in main menu, or when playing the game?
Is the cursor visible when you play the game, where you can not see it, when you Alt+Tab from the game?
Can you please share me a log file from you game?
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Thank you in advance.
Kind Regards
Keen Software House: QA Department
Hello, Adam,
thank you for reaching our forum with this problem that you are experiencing.
Can you please provide me more information on the subject?
Do you experience this problem in any other game/SW?
When this problem started to happen, exactly? Was there something that you have changed/updated just recently that could point towards this problem?
Are you using any 3rd party SW? E.g. like PowerToys or such. If yes, can you please try to disable all the apps like this and try to load the game again?
Is everything up-to-date on your side, please? I know you wrote that you tried to update the mouse drivers etc, but is there anything else, like e.g. Windows update pending or something? To some players, just recently, the Windows update itself helped.
When exactly does the cursor goes missing for you? As soon, as you click on the SE game Play button in Steam, in main menu, or when playing the game?
Is the cursor visible when you play the game, where you can not see it, when you Alt+Tab from the game?
Can you please share me a log file from you game?
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Thank you in advance.
Kind Regards
Keen Software House: QA Department
Some important info I forgot to add: I am running windows 11 with a 3060 and a 5600x. I have the xbox launcher version through gamepass. I also tried launching in admin mode. Let me awnser the questions in the order they were asked:
Ocasionaly I will have a somwhat simmilar experiance in star citizen, however I do not belive it to be related
I am unaware of any changes happening to my computer
I disabled anything that might relate to it with no effect, including Logitech Ghub and teamviewer
Everything is up to date
The cursor goes missing over the window. If I have it in windowed mode, the cursor will be seen everywhere exept on the game window, where it will dissapear. It is not anywhere in game.
As I have gone to retrive a log file, the cusor started to work agien. I do not know what happened.
Thank you for your assistance, and this thread can be marked as closed.
Some important info I forgot to add: I am running windows 11 with a 3060 and a 5600x. I have the xbox launcher version through gamepass. I also tried launching in admin mode. Let me awnser the questions in the order they were asked:
Ocasionaly I will have a somwhat simmilar experiance in star citizen, however I do not belive it to be related
I am unaware of any changes happening to my computer
I disabled anything that might relate to it with no effect, including Logitech Ghub and teamviewer
Everything is up to date
The cursor goes missing over the window. If I have it in windowed mode, the cursor will be seen everywhere exept on the game window, where it will dissapear. It is not anywhere in game.
As I have gone to retrive a log file, the cusor started to work agien. I do not know what happened.
Thank you for your assistance, and this thread can be marked as closed.
Hello, Adam,
thank you so much for your reply. Happy to hear that you are no longer experiencing any problems with the game.
Since there is no further assistance needed from our side regarding this particular problem, I will close this thread now.
If you will experience any other issue with the game, please create a new thread.
Happy Engineering!
Kind regards,
Keen Software House: QA Department
Hello, Adam,
thank you so much for your reply. Happy to hear that you are no longer experiencing any problems with the game.
Since there is no further assistance needed from our side regarding this particular problem, I will close this thread now.
If you will experience any other issue with the game, please create a new thread.
Happy Engineering!
Kind regards,
Keen Software House: QA Department
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