World save wont load (modded)

Douglas Jay Marshall shared this bug 44 days ago
Solved

Hello, recently my modded worlds have begun to stop loading and always display an error saying that "there was an error while loading, see log for details" But I can never find the problem and have even uninstalled the game and reinstalled to see If that would work but nothing has. I've also tried setting it to online, which hasn't worked either.

Replies (3)

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Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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Hello, Douglas Jay Marshall,

thank you for reaching our forum with the problem that you are experiencing.

However, I am not sure how actually I can help you.

Since you yourself are writing that it is about modded world(s), we are sorry but we do not provide support for mods as such. There are hundreds and probably thousands of them out there and it's the mod creator/owner responsibility to make sure that their mod is working fine with the current version of the game.

Can you please provide me more information?

Are other – non-modded – games still working fine for you (loading old saves as well as stating a new world/game)?

You are speaking about "worlds". Do I understand it correctly that you have this problem on multiple different saves? Are any of the mods the same on all of them?

When you get the mods out of the affected save (Load game – <your_save> – Edit settings – Mods), is the problem still the same?

Can you please share me the affected save file and also the log file from any game session where you tried to load any of the affected saves. That way I should be able to see where the problem is and if there is anything that we can do for you in this situation.

For logs:

You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

For saves:

You can access your save files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers\Saves. There should be a folder with your SteamID and your saves.

Please zip the file and attach it here. If you are having difficulty attaching files you can optionally use Google Drive. When sharing a google drive link please make sure it is set to be downloadable by anyone with the link.

Thank you in advance.

Kind Regards

Keen Software House: QA Department

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I'm not sure what was causing the saves to fail while loading, but after submitting the report, I did a driver update, which somehow seemed to fix the problem. I'm not sure what was causing the problems but it has seemed to fix itself.

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Hello, Douglas,

thank you for the update from your side.

Happy to hear that it is now working for you as expected!

Since there is no further assistance needed from our side regarding this problem, I will close this thread now.

Please do not hesitate to contact us again, should you observe/experience any other problem in the game.

Happy Engineering!

Kind Regards

Keen Software House: QA Department

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