Application Froze While Accessing Inventory
Won't Fix
Apologies about the lack of info, but I can't remember much more beyond "I was accessing the inventory". However, here are the event details and crash log excerpts from that time frame.
EVENT VIEWER:
- Application: SpaceEngineers.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 00007FFDB2BEE8DD
Stack: - Faulting application name: SpaceEngineers.exe, version: 1.0.0.0, time stamp: 0xd547b55c
Faulting module name: ucrtbase.dll, version: 10.0.26058.1000, time stamp: 0x1d465a7f
Exception code: 0xc0000005
Fault offset: 0x00000000000ee8dd
Faulting process id: 0x1C80
Faulting application start time: 0x1DA6813BC24E22E
Faulting application path: F:\SteamLibrary\steamapps\common\SpaceEngineers\Bin64\SpaceEngineers.exe
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: c1f887ae-7102-4790-97d0-57da046e8611
Faulting package full name:
Faulting package-relative application ID:
SE Log:
- 2024-02-25 11:45:27.139 - Thread: 1 -> MEMORY LEGEND,Srv,Uav,Read,Debug,Index,Audio,SrvUav,Vertex,Buffers,Physics,Planets,Systems,Textures,Indirect,Constant,RwTextures,Dx11Render,MeshBuffers,FileTextures,DepthStencil,TileTextures,Voxels-Native,CustomTextures,HeightmapFaces,Mesh GPU Buffers,BitStreamBuffers,GeneratedTextures,FileArrayTextures,NativeDictionaries,CubemapDataBuffers,HeightDetailTexture,MyDeviceWriteBuffers,ShadowCascadesStatsBuffers,AI_PathFinding,EpicOnlineServices,EpicOnlineServicesWrapper
2024-02-25 11:45:27.139 - Thread: 1 -> MEMORY VALUES,1,1,0,1,103,854,91,488,821,145,655,10605,7301,0,0,378,8123,0,4871,126,0,63,63,288,83,0,19,1717,762,360,6,50,0,0,0,0
2024-02-25 11:45:28.474 - Thread: 1 -> Autosave initiated
2024-02-25 11:45:28.474 - Thread: 1 -> Character state: True
2024-02-25 11:45:28.474 - Thread: 1 -> IsServer: True
2024-02-25 11:45:28.474 - Thread: 1 -> MyAsyncSaving.InProgress: False
2024-02-25 11:45:28.474 - Thread: 1 -> Autosave
2024-02-25 11:45:28.474 - Thread: 1 -> Saving world - START
2024-02-25 11:45:28.474 - Thread: 1 -> Making world state snapshot.
2024-02-25 11:45:28.474 - Thread: 1 -> Before snapshot.: GC Memory: 2,799 B
2024-02-25 11:45:28.537 - Thread: 1 -> After snapshot.: GC Memory: 2,807 B
2024-02-25 11:45:28.544 - Thread: 1 -> Directory cleanup: GC Memory: 2,807 B
2024-02-25 11:45:28.544 - Thread: 1 -> Saving world - END
2024-02-25 11:45:28.588 - Thread: 10 -> Session snapshot save - START
2024-02-25 11:45:28.588 - Thread: 10 -> Checking file access for files in target dir.
2024-02-25 11:45:30.520 - Thread: 10 -> Saving Sandbox world configuration file C:\Users\denne\AppData\Roaming\SpaceEngineers\Saves\76561197995263841\Another Game Before Takeoff H2 Rig\.new\Sandbox_config.sbc
2024-02-25 11:45:30.640 - Thread: 10 -> Session snapshot save - END
2024-02-25 11:45:32.574 - Thread: 1 -> GC Memory: 2150.917 / 2150.917 MB
2024-02-25 11:45:55.326 - Thread: 1 -> GUI Stats: Update 0.285977388888889, Draw 1.194997
2024-02-25 11:46:02.575 - Thread: 1 -> GC Memory: 3499.711 / 3499.711 MB
2024-02-25 11:46:03.316 - Thread: 1 -> MyGuiScreenTerminal MyGuiScreenBase.LoadContent
2024-02-25 11:46:25.415 - Thread: 1 -> GUI Stats: Update 0.5600195, Draw 1.40542555555556
2024-02-25 11:46:27.242 - Thread: 1 -> STATISTICS LEGEND,time,ReceivedPerSecond,SentPerSecond,PeakReceivedPerSecond,PeakSentPerSecond,OverallReceived,OverallSent,CPULoadSmooth,ThreadLoadSmooth,GetOnlinePlayerCount,Ping,GCMemoryUsed,ProcessMemory,PCUBuilt,PCU,GridsCount,RenderCPULoadSmooth,RenderGPULoadSmooth,HardwareCPULoad,HardwareAvailableMemory,FrameTime,LowSimQuality,FrameTimeLimit,FrameTimeCPU,FrameTimeGPU,CPULoadLimit,TrackedMemory,GCMemoryAllocated,PersistedEncounters,EncounterEntities, DRS
2024-02-25 11:46:27.242 - Thread: 1 -> STATISTICS,6541.8166667,0,0,0,0,0,0,39.76767,126.2249,1,0,3659.494,15753.42,119089,38903,198,64.68772,98.46491,0.4481222,11645,8.821604,0,16.66667,5.706495,8.686185,100,11229379991,3659.494,0,0,-1
2024-02-25 11:46:27.242 - Thread: 1 -> MEMORY LEGEND,Srv,Uav,Read,Debug,Index,Audio,SrvUav,Vertex,Buffers,Physics,Planets,Systems,Textures,Indirect,Constant,RwTextures,Dx11Render,MeshBuffers,FileTextures,DepthStencil,TileTextures,Voxels-Native,CustomTextures,HeightmapFaces,Mesh GPU Buffers,BitStreamBuffers,GeneratedTextures,FileArrayTextures,NativeDictionaries,CubemapDataBuffers,HeightDetailTexture,MyDeviceWriteBuffers,ShadowCascadesStatsBuffers,AI_PathFinding,EpicOnlineServices,EpicOnlineServicesWrapper
2024-02-25 11:46:27.242 - Thread: 1 -> MEMORY VALUES,1,1,0,1,103,854,91,488,821,145,655,10709,7405,0,0,449,8226,0,4890,126,0,63,63,288,83,0,32,1717,762,360,6,50,0,0,0,0
2024-02-25 11:46:31.308 - Thread: 1 -> MyGuiScreenTerminal MyGuiScreenBase.UnloadContent - START
2024-02-25 11:46:31.308 - Thread: 1 -> MyGuiScreenTerminal MyGuiScreenBase.UnloadContent - END
2024-02-25 11:46:32.580 - Thread: 1 -> GC Memory: 3670.94 / 3670.94 MB
2024-02-25 11:46:55.413 - Thread: 1 -> GUI Stats: Update 0.337802444444444, Draw 1.23952977777778
2024-02-25 11:47:02.595 - Thread: 1 -> GC Memory: 2494.5 / 2494.5 MB
2024-02-25 11:47:08.924 - Thread: 1 -> Updating stopped.
2024-02-25 11:47:08.941 - Thread: 1 -> MyGuiScreenMainMenu MyGuiScreenBase.LoadContent
2024-02-25 11:47:10.023 - Thread: 1 -> MyConfig.Save() - START
2024-02-25 11:47:10.023 - Thread: 1 -> Path: C:\Users\denne\AppData\Roaming\SpaceEngineers\SpaceEngineers.cfg
2024-02-25 11:47:10.026 - Thread: 1 -> MyConfig.Save() - END
2024-02-25 11:47:11.024 - Thread: 1 -> Updating continues.
2024-02-25 11:47:11.257 - Thread: 1 -> MyGuiScreenMainMenu MyGuiScreenBase.UnloadContent - START
2024-02-25 11:47:11.257 - Thread: 1 -> MyGuiScreenMainMenu MyGuiScreenBase.UnloadContent - END
2024-02-25 11:47:25.413 - Thread: 1 -> GUI Stats: Update 0.275267777777778, Draw 1.19276977777778
2024-02-25 11:47:27.257 - Thread: 1 -> STATISTICS LEGEND,time,ReceivedPerSecond,SentPerSecond,PeakReceivedPerSecond,PeakSentPerSecond,OverallReceived,OverallSent,CPULoadSmooth,ThreadLoadSmooth,GetOnlinePlayerCount,Ping,GCMemoryUsed,ProcessMemory,PCUBuilt,PCU,GridsCount,RenderCPULoadSmooth,RenderGPULoadSmooth,HardwareCPULoad,HardwareAvailableMemory,FrameTime,LowSimQuality,FrameTimeLimit,FrameTimeCPU,FrameTimeGPU,CPULoadLimit,TrackedMemory,GCMemoryAllocated,PersistedEncounters,EncounterEntities, DRS
2024-02-25 11:47:27.257 - Thread: 1 -> STATISTICS,6601.8333334,0,0,0,0,0,0,41.62267,122.5246,1,0,2531.471,15575.22,119089,38903,198,60.16668,97.43481,0.4151075,11076,8.894517,0,16.66667,5.351535,8.666356,100,11103963195,2531.471,0,0,-1
2024-02-25 11:47:27.257 - Thread: 1 -> MEMORY LEGEND,Srv,Uav,Read,Debug,Index,Audio,SrvUav,Vertex,Buffers,Physics,Planets,Systems,Textures,Indirect,Constant,RwTextures,Dx11Render,MeshBuffers,FileTextures,DepthStencil,TileTextures,Voxels-Native,CustomTextures,HeightmapFaces,Mesh GPU Buffers,BitStreamBuffers,GeneratedTextures,FileArrayTextures,NativeDictionaries,CubemapDataBuffers,HeightDetailTexture,MyDeviceWriteBuffers,ShadowCascadesStatsBuffers,AI_PathFinding,EpicOnlineServices,EpicOnlineServicesWrapper
2024-02-25 11:47:27.257 - Thread: 1 -> MEMORY VALUES,1,1,0,1,103,854,91,488,822,145,655,10589,7285,0,0,386,8107,0,4897,63,0,63,63,288,84,0,31,1717,762,360,6,50,0,0,0,0
2024-02-25 11:47:32.596 - Thread: 1 -> GC Memory: 2631.766 / 2631.766 MB
2024-02-25 11:47:55.411 - Thread: 1 -> GUI Stats: Update 0.302915277777778, Draw 1.37365583333333
2024-02-25 11:48:02.599 - Thread: 1 -> GC Memory: 3062.456 / 3062.456 MB
2024-02-25 11:49:39.958 - Thread: 28 -> EOS|LogStomp: Received Stomp ERROR. Message=[Client didn't send heartbeat in negotiated timeframe.]
2024-02-25 11:49:39.966 - Thread: 1 -> GC Memory: 3862.976 / 3862.976 MB
VRage Log:
- 2024-02-25 11:45:13.757 - Thread: 16 -> Compressed texture with MipLevels <= 1: ..\..\..\workshop\content\244850\490036307\textures\models\cubes\ramp_multi_hd_add.dds
2024-02-25 11:45:29.496 - Thread: 11 -> MyRenderSettings1 = {
2024-02-25 11:45:29.496 - Thread: 11 -> AntialiasingMode = FXAA
2024-02-25 11:45:29.496 - Thread: 11 -> ShadowQuality = HIGH
2024-02-25 11:45:29.496 - Thread: 11 -> ShadowGPUQuality = NORMAL
2024-02-25 11:45:29.496 - Thread: 11 -> ShadowMemoryQuality = NORMAL
2024-02-25 11:45:29.496 - Thread: 11 -> TextureQuality = HIGH
2024-02-25 11:45:29.496 - Thread: 11 -> VoxelTextureQuality = HIGH
2024-02-25 11:45:29.496 - Thread: 11 -> AnisotropicFiltering = ANISO_4
2024-02-25 11:45:29.496 - Thread: 11 -> HqDepth = True
2024-02-25 11:45:29.496 - Thread: 11 -> GrassDrawDistance = 0
2024-02-25 11:45:29.496 - Thread: 11 -> GrassDensityFactor = 0
2024-02-25 11:45:29.496 - Thread: 11 -> AmbientOcclusionEnabled = True
2024-02-25 11:45:29.496 - Thread: 11 -> ModelQuality = HIGH
2024-02-25 11:45:29.496 - Thread: 11 -> VoxelQuality = NORMAL
2024-02-25 11:45:29.496 - Thread: 11 -> VoxelShaderQuality = NORMAL
2024-02-25 11:45:29.496 - Thread: 11 -> AlphaMaskedShaderQuality = NORMAL
2024-02-25 11:45:29.496 - Thread: 11 -> AtmosphereShaderQuality = NORMAL
2024-02-25 11:45:29.496 - Thread: 11 -> DistanceFade = 558
2024-02-25 11:45:29.498 - Thread: 11 -> ParticleQuality = NORMAL
2024-02-25 11:45:29.498 - Thread: 11 -> LightsQuality = NORMAL
2024-02-25 11:45:29.498 - Thread: 11 -> }
2024-02-25 11:46:03.361 - Thread: 6 -> Compressed texture with MipLevels <= 1: textures\gui\screens\screen_background_fade.dds
2024-02-25 11:46:27.054 - Thread: 10 -> MyRenderSettings1 = {
2024-02-25 11:46:27.054 - Thread: 10 -> AntialiasingMode = FXAA
2024-02-25 11:46:27.054 - Thread: 10 -> ShadowQuality = HIGH
2024-02-25 11:46:27.054 - Thread: 10 -> ShadowGPUQuality = NORMAL
2024-02-25 11:46:27.054 - Thread: 10 -> ShadowMemoryQuality = NORMAL
2024-02-25 11:46:27.054 - Thread: 10 -> TextureQuality = HIGH
2024-02-25 11:46:27.054 - Thread: 10 -> VoxelTextureQuality = HIGH
2024-02-25 11:46:27.054 - Thread: 10 -> AnisotropicFiltering = ANISO_4
2024-02-25 11:46:27.054 - Thread: 10 -> HqDepth = True
2024-02-25 11:46:27.054 - Thread: 10 -> GrassDrawDistance = 0
2024-02-25 11:46:27.054 - Thread: 10 -> GrassDensityFactor = 0
2024-02-25 11:46:27.054 - Thread: 10 -> AmbientOcclusionEnabled = True
2024-02-25 11:46:27.054 - Thread: 10 -> ModelQuality = HIGH
2024-02-25 11:46:27.054 - Thread: 10 -> VoxelQuality = NORMAL
2024-02-25 11:46:27.054 - Thread: 10 -> VoxelShaderQuality = NORMAL
2024-02-25 11:46:27.054 - Thread: 10 -> AlphaMaskedShaderQuality = NORMAL
2024-02-25 11:46:27.054 - Thread: 10 -> AtmosphereShaderQuality = NORMAL
2024-02-25 11:46:27.054 - Thread: 10 -> DistanceFade = 558
2024-02-25 11:46:27.054 - Thread: 10 -> ParticleQuality = NORMAL
2024-02-25 11:46:27.054 - Thread: 10 -> LightsQuality = NORMAL
2024-02-25 11:46:27.054 - Thread: 10 -> }
2024-02-25 11:46:44.094 - Thread: 11 -> Compressed texture with MipLevels <= 1: ..\..\..\workshop\content\244850\514062285\textures\actionicons\add.dds
2024-02-25 11:46:44.160 - Thread: 11 -> Compressed texture with MipLevels <= 1: ..\..\..\workshop\content\244850\514062285\textures\actionicons\toggleenabled.dds
2024-02-25 11:46:44.177 - Thread: 10 -> Compressed texture with MipLevels <= 1: ..\..\..\workshop\content\244850\514062285\textures\actionicons\viewcamera.dds
2024-02-25 11:46:44.180 - Thread: 12 -> Compressed texture with MipLevels <= 1: ..\..\..\workshop\content\244850\514062285\textures\actionicons\subtract.dds
2024-02-25 11:47:09.018 - Thread: 6 -> Compressed texture with MipLevels <= 1: textures\gui\controls\news_background_right_top.dds
2024-02-25 11:47:09.019 - Thread: 6 -> Compressed texture with MipLevels <= 1: textures\gui\controls\news_background_right_bottom.dds
2024-02-25 11:47:09.020 - Thread: 6 -> Compressed texture with MipLevels <= 1: textures\gui\controls\news_background_right_center.dds
Hello, John,
thank you for reaching our forum with this problem.
I will switch this thread to Investigating status for the time being. When we will have more information on our side to share with you about this problem, I will get back here and let you know about our findings so far or if there would be any more information/action needed on your side.
However, it might be good idea to share me the logs whole, if possible. Namely I would need the log from the Windows Event Viewer and from the game (named SpaceEngineers_(date)_(time)). It might be more beneficial for us to investigate than only the snippets of the logs that you have enclosed.
Thank you for your understanding.
Kind Regards
Keen Software House: QA Department
Hello, John,
thank you for reaching our forum with this problem.
I will switch this thread to Investigating status for the time being. When we will have more information on our side to share with you about this problem, I will get back here and let you know about our findings so far or if there would be any more information/action needed on your side.
However, it might be good idea to share me the logs whole, if possible. Namely I would need the log from the Windows Event Viewer and from the game (named SpaceEngineers_(date)_(time)). It might be more beneficial for us to investigate than only the snippets of the logs that you have enclosed.
Thank you for your understanding.
Kind Regards
Keen Software House: QA Department
Hello engineer,
As we have been unable to reproduce this issue on our end and since this issue is related to an older version of the game, we will be closing this thread for now. However, if you are still experiencing this issue in the latest version of the game, please create a new thread and include the full game crash logs along with the Windows Event Viewer log from the time of the issue/crash. To get the Windows Event Viewer log, please open the Event Viewer (from the start menu, type Event Viewer). In the Event Viewer, go to Windows Logs, Application, and send the top “.NET Runtime” error from Application: SpaceEngineers.exe. (please see attached image).
To do this right, please follow these steps:
1) Select the correct file on the left side (Application)
2) Select first the .NET runtime error from the top (using default ordering)
3) Copy the large bottom text and send it to us.
Please Note: make sure that the info is from the Application: SpaceEngineers.exe
Thank you for your understanding.
Kind Regards,
Keen Software House: QA Department
Hello engineer,
As we have been unable to reproduce this issue on our end and since this issue is related to an older version of the game, we will be closing this thread for now. However, if you are still experiencing this issue in the latest version of the game, please create a new thread and include the full game crash logs along with the Windows Event Viewer log from the time of the issue/crash. To get the Windows Event Viewer log, please open the Event Viewer (from the start menu, type Event Viewer). In the Event Viewer, go to Windows Logs, Application, and send the top “.NET Runtime” error from Application: SpaceEngineers.exe. (please see attached image).
To do this right, please follow these steps:
1) Select the correct file on the left side (Application)
2) Select first the .NET runtime error from the top (using default ordering)
3) Copy the large bottom text and send it to us.
Please Note: make sure that the info is from the Application: SpaceEngineers.exe
Thank you for your understanding.
Kind Regards,
Keen Software House: QA Department
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