Music block sounds only in the left ear
Solved
Good afternoon. We create a clean empty world without mods. We build a power source, we build a music unit.
Any track in the music block sounds only in the left ear, everything was fine before and the problem appeared not so long ago
I will be glad if you correct it. Thank you
Hello, Максим!
Thank you for writing to us, and we sincerely apologize for the issue you have been experiencing.
Could you kindly provide further information?
Are you using any third-party audio/sound software that could manipulate the game's audio settings? Are your PC's audio drivers up to date? If not, please update your audio drivers.
Please also check if your operating system is updated to its latest version. If you are using USB/Bluetooth earphones, ensure that their software is also updated.
Once you have updated all drivers and software, launch the game and check if the issue persists.
If it does, please let us know if the audio issue occurs only when playing music on entertainment/music blocks or also with audio when the game launches or during any other in-game background audio/music. Please send us the world save file where you experienced this issue and the log file from the time this occurred at your end.
Kind regards,
Keen Software House: QA Department
Hello, Максим!
Thank you for writing to us, and we sincerely apologize for the issue you have been experiencing.
Could you kindly provide further information?
Are you using any third-party audio/sound software that could manipulate the game's audio settings? Are your PC's audio drivers up to date? If not, please update your audio drivers.
Please also check if your operating system is updated to its latest version. If you are using USB/Bluetooth earphones, ensure that their software is also updated.
Once you have updated all drivers and software, launch the game and check if the issue persists.
If it does, please let us know if the audio issue occurs only when playing music on entertainment/music blocks or also with audio when the game launches or during any other in-game background audio/music. Please send us the world save file where you experienced this issue and the log file from the time this occurred at your end.
Kind regards,
Keen Software House: QA Department
Hello, Engineer,
thank you for sharing this with us.
From the given information (and from the additional information from other duplicate tickets) we were able to reproduce this problem on our side as well.
Issue was reported into our internal system.
Kind Regards
Keen Software House: QA Department
Hello, Engineer,
thank you for sharing this with us.
From the given information (and from the additional information from other duplicate tickets) we were able to reproduce this problem on our side as well.
Issue was reported into our internal system.
Kind Regards
Keen Software House: QA Department
Hello, Engineer,
happy to inform you that this problem is now fixed in v204.
Will close this thread now.
If you are experiencing any other problem with the game, please let us know by opening new thread here on the forum.
Happy Engineering!
Kind Regards
Keen Software House: QA Department
Hello, Engineer,
happy to inform you that this problem is now fixed in v204.
Will close this thread now.
If you are experiencing any other problem with the game, please let us know by opening new thread here on the forum.
Happy Engineering!
Kind Regards
Keen Software House: QA Department
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