"Server not Responding"

Witzloser shared this bug 3 months ago
Won't Fix

I bought the game today and wanted to start a world with a friend and we just can't join each other. Every time we join we get "Server not responding", which is really quite annoying! Does somebody has any idea?

Replies (2)

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1

Hello, Witzloser,

thank you for reaching our forum with this problem that you are experiencing.

Can you please provide me more information?

What exactly is happening on your side, please?

What online game mode were you about to play with the friend? Was it in Lobby mode where you or the friend hosted the game and the other one tried to connect, or was it on dedicated server? Any community one or Keen official server?

Have you tried to join some other servers as well? Can you join there or you are met with the same problem there as well?

The offline single player game is working for you just fine?

Your friend is experiencing same behavior, or he is able to connect there?

You might want to first try our general workaround/fixes, that solve the problem for most of our players. These are:


  • Verify your game files in Steam – right-click on Space Engineers in Steam Library → Properties → Installed Files → Verify Integrity of Game Files
  • Delete SpaceEngineers.cfg file (it means your game configuration will be deleted) – you can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
  • Delete ShaderCache folder – same access as above
  • Back up your whole Space Engineers Roaming folder and delete it
  • Restart Steam
  • Reinstall VC Redist 2017
  • Update graphic drivers
  • Reinstall the game
  • Make sure your operating system is fully updated

Please let me know if you are still experiencing this problem after performing these steps. If yes, please provide me a log file from the game session where you experienced this issue. You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Thank you in advance.

Kind Regards

Keen Software House: QA Department

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Hello Engineer,

as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.

Kind regards,

Keen Software House: QA Department

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