Anniversary Pack Keys Sold Out Jan 1

Mudbucket shared this bug 4 months ago
Solved

The Buy Now button results in a Keys Sold Out message from the vendor, for what was supposed to be a limited time offer, not a limited distribution offer. It's supposed to be available until January 5th. It's January 1st and it's not available. Please add more keys to the vendor authorization.

Replies (2)

photo
1

Hello, Mudbucket,

thank you for letting us know about this.

Can you please tell me where exactly (which store) you bought the game on?

Are you still experiencing this problem, or was it just temporal thing?

Thank you in advance.

Kind Regards

Keen Software House: QA Department

photo
1

I bought the game on Steam, years ago.

The problem appears to have resolved itself. I previously had the Deluxe Edition. I bought the Ultimate Edition (to get the last two DLCs I didn't have) and suddenly I was able to buy the Anniversary Edition DLC normally, within Steam's purchasing system. Steam was forwarding me to a key buyer before. After switching which edition I had on Steam, it stopped doing that.

Thanks, and you can resolve this support issue. (But maybe look into Steam's odd behavior for people who purchased the game a long time ago.)

photo
photo
1

Hello, Mudbucket,

thank you for your reply and for the update on your side.

Happy to hear that you are no longer experiencing any problems with that.

Since there is no further assistance needed from our side, I will close this thread now.

Please do not hesitate to contact us again should you observe/experience any other issue in the game.

Happy Engineering!

Kind Regards

Keen Software House: QA Department

Leave a Comment
 
Attach a file