thruster/parachute failure
Entering orbit on NA2, disable hydrogen thrusters and leave the atmos on so I will slow down as I enter. Approaching sea level for refueling as the Atmos do it engage, check damps and damps were on, toggled incase of error. I turn on my parachutes. They say open but no chutes appear so I check my supplies (5 canvas). Toggle those a few times with a few seconds between before just leaving them open to catch myself before impact. get out of cockpit, took a blueprint. Got back in and waiting for parachute to open but never did. Full impact all is loss.
I tried several times to use my record function but of all the times I actually need it. It didnt work.
Merry Christmas, I dont expect help today of course but If anything it would help having the ship pasted back in on NA 2.
Hello, Mike,
Sorry to hear you're experiencing this issue.
Official Keen Software House servers are hosted by Keen and maintained by community members.
These volunteers provide day-to-day support to our community on official servers.
Discord is used as a tool to help easily resolve official server issues in real-time.
If you have encountered an issue on an official Space Engineers server, please take the following steps:
~Please contact a server Administrator on your server.
~Join our official Discord server https://discord.gg/keenswh
~Contact a server Administrator in the #Help-for-official-servers Discord channel
They should be able to help you and restore your ship, since you are saying that you have a blueprint of it.
Is there anything else that I can help you with, or you just want your ship back? If you would like to report the issue with the parachute not opening, I would need more information on that, including exact steps to reproduce and blueprint of that ship.
Please let me know. Thank you in advance.
Kind Regards
Keen Software House
Hello, Mike,
Sorry to hear you're experiencing this issue.
Official Keen Software House servers are hosted by Keen and maintained by community members.
These volunteers provide day-to-day support to our community on official servers.
Discord is used as a tool to help easily resolve official server issues in real-time.
If you have encountered an issue on an official Space Engineers server, please take the following steps:
~Please contact a server Administrator on your server.
~Join our official Discord server https://discord.gg/keenswh
~Contact a server Administrator in the #Help-for-official-servers Discord channel
They should be able to help you and restore your ship, since you are saying that you have a blueprint of it.
Is there anything else that I can help you with, or you just want your ship back? If you would like to report the issue with the parachute not opening, I would need more information on that, including exact steps to reproduce and blueprint of that ship.
Please let me know. Thank you in advance.
Kind Regards
Keen Software House
I spoke to a in game admin and had it all taken care of. Thank you for your assistance.
I spoke to a in game admin and had it all taken care of. Thank you for your assistance.
Hello, Mike,
thank you for your reply with the update on the current situation.
Since the problem in now solved, I will close this thread.
Please do not hesitate to contact us again should you observe/experience any other issue in the game.
Happy Engineering!
Kind Regards
Keen Software House: QA Department
Hello, Mike,
thank you for your reply with the update on the current situation.
Since the problem in now solved, I will close this thread.
Please do not hesitate to contact us again should you observe/experience any other issue in the game.
Happy Engineering!
Kind Regards
Keen Software House: QA Department
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