world load and creat eror

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards,

Keen Software House

Hello, Ahmet!

Thank you for writing to us and we sincerely apologize for the issue you have been experiencing with the game.

Could you kindly help us by providing more information regarding this issue?

Did the issue begin to occur recently, perhaps after a recent broken OS update or after migrating the game files to a new folder/drive?

Regarding the previously saved worlds that you're having issues accessing, were they modded (with active MODs), or were they vanilla (without any active MODs)?

Furthermore, when attempting to create or start a new world, are any MOD(s) active there?

If the issue is specific to worlds with active MODs, please try to create a new/fresh vanilla world to see if the issue persists.

If the issue continues, we recommend attempting the following workarounds, which may resolve this issue.

Verify your game files on Steam

• Right-click on Space Engineers in Steam Library → Properties → Installed Files → Verify Integrity of Game Files

Delete SpaceEngineers.cfg file

• It means your game configuration will be deleted
• You can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Delete ShaderCache folder

• Same access as SpaceEngineers.cfg

• Back up your whole Space Engineers Roaming folder and delete it
• Restart Steam
• Reinstall VC Redist 2017
• Update graphic drivers (few players have resolved similar issues after updating their drivers to the latest version)
• Reinstall the game
• Make sure your operating system is fully and correctly updated

Should the issue persist after trying these steps, please provide us with a screen recording/video showing the issue when creating a new world and the log file from the time when this issue/error occurred.

Additionally, please also send us the saved file of one of the older worlds where you're experiencing this access issue.

• You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
• You can access your save files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers\Saves. There should be a folder with your SteamID and your saves.
• Please zip the file and attach it here. If you are having difficulty attaching files you can optionally use Google Drive. When sharing a google drive link please make sure it is set to be downloadable by anyone with the link.

Kind Regards,

Keen Software House: QA Department

Hello Engineer,

as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.

Kind regards,

Keen Software House: QA Department