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Random Freeze

Jason L Besco shared this bug ago

Won't Fix

I have the same problem as everyone else , Random Freeze for sometimes minutes. I have tried new games and everything I can think of, Mods no mods and same results. Upgraded from 32 to 64 gigs of memory , and no difference.

Seems to be a AMD Problem, but not Shure

I'm running a monster home build AMD and can play most games at the highest settings with very little to no problems, But this game a WOW. Was fine for the longest time.

I have the same bug

Replies (2)

QA KeenSWH 2 ●

Hello, Jason!

Thank you for writing to us, and we sincerely apologize for the issue you have been experiencing.

Could you kindly share further information concerning this issue?

Did this issue start to occur recently, maybe after any recent broken OS update? Additionally, is there any Plugin enabled in the game, or is VPN active on your device or any 3rd party application running in the background, when you experience game freeze?

If so, remove the Plugin from the game, disable the VPN, and close any other background application. Check if the issue persists.

If the issue still occurs, please try the following workarounds that might resolve this issue;

Verify your game files on Steam

Right-click on Space Engineers in Steam Library → Properties → Installed Files → Verify Integrity of Game Files

Delete SpaceEngineers.cfg file

It means your game configuration will be deleted
You can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Delete ShaderCache folder

Same access as SpaceEngineers.cfg

Back up your whole Space Engineers Roaming folder and delete it
Restart Steam
Reinstall VC Redist 2017
Update graphic drivers (this has resolved similar issues of other players)
Reinstall the game
Make sure your operating system is fully updated

Create and play a new vanilla (has no active MODs) world, or join a server that has no MODs (maybe Keen's Official Servers).

If the issue persists, kindly share a screen recording/video showing the issue (please ensure that the World Stats screen is enabled beforehand by pressing Shift+F11) and provide the log file from when the freeze occurred.

You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Kind Regards,

Keen Software House: QA Department

Hello, Jason!

Thank you for writing to us, and we sincerely apologize for the issue you have been experiencing.

Could you kindly share further information concerning this issue?

If so, remove the Plugin from the game, disable the VPN, and close any other background application. Check if the issue persists.

If the issue still occurs, please try the following workarounds that might resolve this issue;

Verify your game files on Steam

Right-click on Space Engineers in Steam Library → Properties → Installed Files → Verify Integrity of Game Files

Delete SpaceEngineers.cfg file

It means your game configuration will be deleted
You can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Delete ShaderCache folder

Same access as SpaceEngineers.cfg

Back up your whole Space Engineers Roaming folder and delete it
Restart Steam
Reinstall VC Redist 2017
Update graphic drivers (this has resolved similar issues of other players)
Reinstall the game
Make sure your operating system is fully updated

Create and play a new vanilla (has no active MODs) world, or join a server that has no MODs (maybe Keen's Official Servers).

You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Kind Regards,

Keen Software House: QA Department

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QA KeenSWH ●

Hello Engineer,

as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.

Kind regards,

Keen Software House: QA Department

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