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Game Crash

Fabio shared this bug 12 months ago
Solved

Game was running fine until at some point started crashing randomly. No change were made, as i was infact in the middle of a session when the first crash occurred

Replies (4)

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Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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Hello Fabio,


I am sorry you are experiencing this issue. Based on the provided log it seems like you are running Windows Seven Ice Extreme v1 and several mods and scripts which are showing errors. Please note that Windows Seven Ice Extreme v1 is not supported by us, however, you can try the following trouble shooting steps:


Deactivate all of your mods, scripts and plugins, then:


Verify your game files in Steam

-Right click on Space Engineers in Steam Library → Properties → Installed Files → Verify Integrity of Game Files


Delete SpaceEngineers.cfg file

-You can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

- It means your game configuration will be deleted


Delete ShaderCache folder

-Same access as SpaceEngineers.cfg


Back up your whole Space Engineers Roaming folder and delete it (make sure there are no files left)

Restart Steam

Reinstall VC Redist 2017

Update your graphic drivers

Reinstall the game


If none of the above helped please, share your new vanilla log file with me.


  • You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Thank you in advance.


Kind regards,

Keen Software House: QA Department

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Thanks for your prompt help. I did verify the integrity of game files and so far it seems to have fixed it. Didn't know was an option, relatively new to steam here. Should it happen again i'll update you.

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Hello Fabio,


I am happy to hear that your problem has been solved. If you encounter any other problems in the future, please do not hesitate to contact us.


Happy engineering!


Kind regards,

Keen Software House: QA Department

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