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Space Engineers PC Support Topic Bug

This object is in archive!

doesnt boot

Göktuğ Küpücü shared this bug ago

Solved

it says no configuration file found. (it is not generated)

im triyng to boot for the first time

Files:

I have the same bug

Replies (2)

Space Engineers Support ●

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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Ondrej Borz ●

Hello, Engineer,

thank you for reaching our forum with this problem that you are experiencing and we are sorry that it is happening to you.

If I get it right. this is the very first time you try to launch and play the game? You did not play it before? This is the very first installation?

Can you please try first these general workarounds? In most cases, performing these steps will solve most of the issue.

The steps are:

Verify your game files in Steam – right-click on Space Engineers in Steam Library → Properties → Installed Files → Verify Integrity of Game Files
Delete ShaderCache folder – you can access your this folder by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Back up your whole Space Engineers Roaming folder and delete it
Restart Steam
Reinstall VC Redist 2017
Update graphic drivers
Reinstall the game
Make sure your operating system is fully updated

Please let me know if any of these steps fixed the problem on your end, or if there is any new behavior shown, after you did these. Also please send me another log file after you perform these and there still would be some problem with the game.

Thank you in advance.

Kind Regards

Keen Software House: QA Department

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Göktuğ Küpücü ●

After reinstalling VC Redist 17 game did boot succesfully (should i have said launch instead of booting maybe? after all it did generate log files.)

(i have tried all the other options from the top).

"If I get it right. this is the very first time you try to launch and play the game? You did not play it before? This is the very first installation?"

Yes this was the case.

-It boots consistently.

Thank you for your assistance :)

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Ondrej Borz ●

Hello, Engineer,

thank you so much for the update!

Happy to hear that you are no longer experiencing this issue.

Since there is nothing more I can help you with anymore regarding this problem, I will close this thread now.

Please do not hesitate to contact us again should you observe/experience any other issue in the game.

Happy Engineering!

Kind Regards

Keen Software House: QA Department

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