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Space Engineers PC SupportTopicBug
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Game wont open, just runs in backround

Cody Moffatt shared this bug 14 months ago
Solved

As the title says, when i open space engineers on steam, it just opens in the background with no cpu and gpu usage.

1 I have the same bug

Replies (4)

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Space Engineers Support ● 14 months ago

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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QA KeenSWH ● 14 months ago

Hello Cody Moffatt,


I am sorry you are experiencing this issue. If Space Engineers is not launching properly and seems to be running in the background without utilizing CPU and GPU resources, you can try the following steps to troubleshoot and resolve the issue:


Verify your game files in Steam


-Right click on Space Engineers in Steam Library → Properties → Installed Files → Verify Integrity of Game Files


Reinstall VC Redist 2017

Update graphic drivers

Make sure your operating system is fully updated


If the steps above did not help, please back up your whole Space Engineers Roaming folder and delete it (type %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. There delete SpaceEngineers folder). Make sure all files are gone, then reinstall the game.


If you are still experiencing issues, please share your log file with me.


  • You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Thank you in advance.


Kind regards,

Keen Software House: QA Department

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Cody Moffatt ● 14 months ago

Did everything above, game is still not launching, here is my log file


2023-11-14 19:08:38.185 - Thread: 1 -> Log Started

2023-11-14 19:08:38.185 - Thread: 1 -> Timezone (local - UTC): -5h

2023-11-14 19:08:38.185 - Thread: 1 -> App Version: 01_203_505

2023-11-14 19:08:38.189 - Thread: 1 -> Is official: True [NO][IS][NAMP]

2023-11-14 19:08:38.189 - Thread: 1 -> Branch / Sandbox: SVN

2023-11-14 19:08:38.189 - Thread: 1 -> Client Build Number: 1

2023-11-14 19:08:38.189 - Thread: 1 -> Server Build Number: 1

2023-11-14 19:08:38.189 - Thread: 1 -> Environment.ProcessorCount: 20

2023-11-14 19:08:38.221 - Thread: 1 -> Environment.OSVersion: Microsoft Windows 11 Home (Microsoft Windows NT 10.0.22621.0)

2023-11-14 19:08:38.221 - Thread: 1 -> Environment.CommandLine: "C:\Program Files (x86)\Steam\steamapps\common\SpaceEngineers\Bin64\SpaceEngineers.exe"

2023-11-14 19:08:38.221 - Thread: 1 -> Environment.Is64BitProcess: True

2023-11-14 19:08:38.221 - Thread: 1 -> Environment.Is64BitOperatingSystem: True

2023-11-14 19:08:38.221 - Thread: 1 -> Environment.Version: .NET Framework 4.8.9181.0

2023-11-14 19:08:38.221 - Thread: 1 -> Environment.CurrentDirectory: C:\Program Files (x86)\Steam\steamapps\common\SpaceEngineers\Bin64

2023-11-14 19:08:38.224 - Thread: 1 -> CPU Info: 12th Gen Intel(R) Core(TM) i7-12700

2023-11-14 19:08:38.224 - Thread: 1 -> IntPtr.Size: 8

2023-11-14 19:08:38.224 - Thread: 1 -> Default Culture:

2023-11-14 19:08:38.224 - Thread: 1 -> Default UI Culture:

2023-11-14 19:08:38.224 - Thread: 1 -> MyConfig.Load() - START

2023-11-14 19:08:38.224 - Thread: 1 -> Path: C:\Users\Cody\AppData\Roaming\SpaceEngineers\SpaceEngineers.cfg

2023-11-14 19:08:38.224 - Thread: 1 -> Config file not found! C:\Users\Cody\AppData\Roaming\SpaceEngineers\SpaceEngineers.cfg

2023-11-14 19:08:38.224 - Thread: 1 -> NewNewGameScreen: False

2023-11-14 19:08:38.224 - Thread: 1 -> MyConfig.Load() - END

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QA KeenSWH ● 14 months ago

Hello Cody Moffatt,


Thank you for the log file. The issue seems to be a missing config file. You can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.


Try to locate the file and if present delete it and if possible borrow a copy of this file from another player and paste it in. Then try to launch the game.


You can also delete the SpaceEngineers folder in Roaming folder (back it up before doing so) and make sure that all files are gone. After that reinstall Space Engineers and try to launch the game. If your game still does not launch, share your latest log file with me again please.


Thank you in advance.


Kind regards,

Keen Software House: QA Department

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Cody Moffatt ● 13 months ago

Okay, i deleted the SpaceEngineers folder in the Roaming folder and reinstalled Space Engineers via Steam, and the same thing still happens. Seems i am still missing the config file.

Here is the log:


2023-11-18 00:54:40.239 - Thread: 1 -> Log Started

2023-11-18 00:54:40.239 - Thread: 1 -> Timezone (local - UTC): -5h

2023-11-18 00:54:40.239 - Thread: 1 -> App Version: 01_203_505

2023-11-18 00:54:40.243 - Thread: 1 -> Is official: True [NO][IS][NAMP]

2023-11-18 00:54:40.243 - Thread: 1 -> Branch / Sandbox: SVN

2023-11-18 00:54:40.243 - Thread: 1 -> Client Build Number: 1

2023-11-18 00:54:40.243 - Thread: 1 -> Server Build Number: 1

2023-11-18 00:54:40.243 - Thread: 1 -> Environment.ProcessorCount: 20

2023-11-18 00:54:40.273 - Thread: 1 -> Environment.OSVersion: Microsoft Windows 11 Home (Microsoft Windows NT 10.0.22621.0)

2023-11-18 00:54:40.273 - Thread: 1 -> Environment.CommandLine: "C:\Program Files (x86)\Steam\steamapps\common\SpaceEngineers\Bin64\SpaceEngineers.exe"

2023-11-18 00:54:40.273 - Thread: 1 -> Environment.Is64BitProcess: True

2023-11-18 00:54:40.273 - Thread: 1 -> Environment.Is64BitOperatingSystem: True

2023-11-18 00:54:40.273 - Thread: 1 -> Environment.Version: .NET Framework 4.8.9181.0

2023-11-18 00:54:40.273 - Thread: 1 -> Environment.CurrentDirectory: C:\Program Files (x86)\Steam\steamapps\common\SpaceEngineers\Bin64

2023-11-18 00:54:40.276 - Thread: 1 -> CPU Info: 12th Gen Intel(R) Core(TM) i7-12700

2023-11-18 00:54:40.276 - Thread: 1 -> IntPtr.Size: 8

2023-11-18 00:54:40.276 - Thread: 1 -> Default Culture:

2023-11-18 00:54:40.276 - Thread: 1 -> Default UI Culture:

2023-11-18 00:54:40.276 - Thread: 1 -> MyConfig.Load() - START

2023-11-18 00:54:40.276 - Thread: 1 -> Path: C:\Users\Cody\AppData\Roaming\SpaceEngineers\SpaceEngineers.cfg

2023-11-18 00:54:40.276 - Thread: 1 -> Config file not found! C:\Users\Cody\AppData\Roaming\SpaceEngineers\SpaceEngineers.cfg

2023-11-18 00:54:40.276 - Thread: 1 -> NewNewGameScreen: False

2023-11-18 00:54:40.276 - Thread: 1 -> MyConfig.Load() - END

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Cody Moffatt ● 13 months ago

Okay so i was able to get the game working by downloading someone eleses config file and the game booted up, seems the problem was wither i verified integrity of game files or reinstalled the games config file was never created so the game was unable to open. As for fixing the problem i have no idea how i would solve this on its own, or how it happed in the first place.

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QA KeenSWH ● 13 months ago

Hello Cody Moffatt,


I am happy to hear your problem was solved by downloading a config file. Since there is no assistance form me needed anymore I will close this thread.


Please do not hesitate to contact us again.


Happy engineering!


Kind regards,

Keen Software House: QA Department

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