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Workshop content all corrupted
Won't Fix
Hi I've recently purchased this game along with all the dlc to use and try workshop ships and worlds, upon trying to copy and paste any of the ships I've downloaded from the f10 menu it tells me to wait and then it never finishes copying . if I try to load a modded world it tells me the file is corrupt this leads me to believe all the files I download to be corrupt. I've tried two fresh installs of the game and this same issue occurs. I was really excited to play this game and would prefer not to refund it
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello, Daniel!
Thank you for writing to us, and we sincerely apologize for the issue you have been experiencing.
Could you kindly first check if all bought DLCs are checked (enabled) in Steam? To do so, from the Steam Library, right-click on Space Engineers → Properties → DLC, all bought DLC should be checked (enabled) here, if not, enable them. On this same screen, go to Installed Files → Verify Integrity of Game Files. After all files are successfully verified, exit this screen and launch the game.
Try to load the subscribed world from the workshop with which you have been experiencing the issue. If you still experience issues loading this world, try to subscribe to a new world from the in-game Workshop browsers to check if the issue persists with this newly subscribed world as well. If you can load the newly subscribed world successfully, try to unsubscribe and resubscribe the affected workshop world and load it. You can do same with the blueprints as well. If the issue persists with both worlds/blueprints, from the game's Main Menu go to Options → Game → see if Enable Steam Cloud is checked or not, if it's checked, uncheck it and vice-versa. Click on OK and try to load subscribed worlds from the workshop or paste subscribed blueprints again with which you have been experiencing the issue. If the world/blueprints still fail to load/paste, kindly send us the log file from when you experienced this issue.
Kind Regards,
Keen Software House: QA Department
Hello, Daniel!
Thank you for writing to us, and we sincerely apologize for the issue you have been experiencing.
Could you kindly first check if all bought DLCs are checked (enabled) in Steam? To do so, from the Steam Library, right-click on Space Engineers → Properties → DLC, all bought DLC should be checked (enabled) here, if not, enable them. On this same screen, go to Installed Files → Verify Integrity of Game Files. After all files are successfully verified, exit this screen and launch the game.
Try to load the subscribed world from the workshop with which you have been experiencing the issue. If you still experience issues loading this world, try to subscribe to a new world from the in-game Workshop browsers to check if the issue persists with this newly subscribed world as well. If you can load the newly subscribed world successfully, try to unsubscribe and resubscribe the affected workshop world and load it. You can do same with the blueprints as well. If the issue persists with both worlds/blueprints, from the game's Main Menu go to Options → Game → see if Enable Steam Cloud is checked or not, if it's checked, uncheck it and vice-versa. Click on OK and try to load subscribed worlds from the workshop or paste subscribed blueprints again with which you have been experiencing the issue. If the world/blueprints still fail to load/paste, kindly send us the log file from when you experienced this issue.
Kind Regards,
Keen Software House: QA Department
Hello Engineer,
as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
Hello Engineer,
as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
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