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Game won't start
Solved
So as it says the game won't open. The little pre-game screen shows up and closes immediately.
I have tried every thing I found on other threads like reinstalling, deleting the cfg file, verifying the integrity, NET framework is updated, graphics drivers aswell. I even completely deleted steam and all games so that I have a complete clean install.
I'll attach the last log i got and hope for help, really love the game.
Thanks in advance
Files:
SpaceEngineers_...
I have the same bug
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards,
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards,
Keen Software House
Hello. Janek!
Thank you for writing to us.
After reviewing your log file, it seems that the game couldn't locate the config (.cfg) file. To resolve this issue, we recommend performing a clean installation of Space Engineers. Before you proceed with the clean installation, please make sure to back up your Save and Blueprint folders from the following directories:
Move or copy these folders to a different folder or drive to prevent any loss of your game progress and blueprints after the reinstallation.
Please follow these steps to perform a clean installation:
Before reinstalling the game, please make sure that your Windows OS is up to date and without any faulty Windows Updates. Once your OS is updated and stable, reinstall Space Engineers through Steam. Try launching the game through Steam.
If the game launches without any issues, you can then move your previously backed-up Saves and Blueprint folders back to the \AppData\Roaming\SpaceEngineers directory.
If the issue persists, please try adding the -skipintro launch option to Space Engineers in Steam and then attempt to launch the game again.
If the issue still occurs, kindly send us the latest log file when the crash happens.
Kind Regards,
Keen Software House: QA Department
Hello. Janek!
Thank you for writing to us.
After reviewing your log file, it seems that the game couldn't locate the config (.cfg) file. To resolve this issue, we recommend performing a clean installation of Space Engineers. Before you proceed with the clean installation, please make sure to back up your Save and Blueprint folders from the following directories:
Move or copy these folders to a different folder or drive to prevent any loss of your game progress and blueprints after the reinstallation.
Please follow these steps to perform a clean installation:
Before reinstalling the game, please make sure that your Windows OS is up to date and without any faulty Windows Updates. Once your OS is updated and stable, reinstall Space Engineers through Steam. Try launching the game through Steam.
If the game launches without any issues, you can then move your previously backed-up Saves and Blueprint folders back to the \AppData\Roaming\SpaceEngineers directory.
If the issue persists, please try adding the -skipintro launch option to Space Engineers in Steam and then attempt to launch the game again.
If the issue still occurs, kindly send us the latest log file when the crash happens.
Kind Regards,
Keen Software House: QA Department
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