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My Steam cloud blueprints and my control settings disappeared.
Solved
Good morning/afternoon,
I hope everything is well.
I write this email to ask for assistance on how I could solve this problem I have encountered. Around two weeks ago I entered my single-player world in Space Engineers to find that my cloud saves were gone and my control settings had been reset. I still had my normal blueprints and saves, however those who were stored in the cloud appear to have disappeared. Steam states the cloud status with the game is "Up to date". What can I do to be able to access my old steam cloud files once again?
Thank you for your time.
-Isaac
I have the same bug
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello, Isaac,
thank you for reaching our forum with the problem that you are experiencing.
Can you please provide me more information?
The Steam cloud works only when the option is turned On in the game. Can you please check that it really is? You can find it in Options – Game – Enable Steam Cloud. Please make sure that this option is ticked.
When in game in the Blueprints screen (F10) make sure that you have either "All" or "Cloud" category chosen specifically. Please see my image to know where you can switch the source categories.
If you have the Steam cloud active, you should also see the bar as you can see on the bottom of my image. Can you please confirm that this is all set properly?
If this all is set properly, you should be able to see the blueprints there. If not, can you please check the folder on your PC?
You can access your blueprints files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers\Blueprints. There are all folders with your blueprints. Please check the content of the "Cloud" folder and let me know if there are any files.
Thank you.
Kind Regards
Keen Software House: QA Department
Hello, Isaac,
thank you for reaching our forum with the problem that you are experiencing.
Can you please provide me more information?
The Steam cloud works only when the option is turned On in the game. Can you please check that it really is? You can find it in Options – Game – Enable Steam Cloud. Please make sure that this option is ticked.
When in game in the Blueprints screen (F10) make sure that you have either "All" or "Cloud" category chosen specifically. Please see my image to know where you can switch the source categories.
If you have the Steam cloud active, you should also see the bar as you can see on the bottom of my image. Can you please confirm that this is all set properly?
If this all is set properly, you should be able to see the blueprints there. If not, can you please check the folder on your PC?
You can access your blueprints files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers\Blueprints. There are all folders with your blueprints. Please check the content of the "Cloud" folder and let me know if there are any files.
Thank you.
Kind Regards
Keen Software House: QA Department
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