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ultimate edition

Vadim shared this bug ago

Won't Fix

Hello, I bought the ultimate edition, it said that it included all DLS and decorative packs, but for some reason I don’t have decorative pack #3

I have the same bug

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Space Engineers Support ●

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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Vadim ●

Thank you, I'm waiting for a response from the quality control team

Thank you, I'm waiting for a response from the quality control team

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QA KeenSWH 2 ●

Hello, Vadim!

Thank you for writing to us.

Did you purchase the Ultimate Edition before the release of Decorative Pack #3 (release date - 31/Aug/2023)? If so, please note that in this case, you will not receive it. The reason for this is that the Ultimate Edition is not a season pass; it only includes the base game, all decorative blocks, cosmetic items, and all DLCs for Space Engineers released up to the time of your purchase.

If this does not apply to your situation, and you purchased the Ultimate Edition after the pack's release, please try restarting the game, Steam, and eventually your PC. Check your Steam library (Space Engineers → Properties → DLC). Are all items checked and installed? If Decorative Pack #3 is still missing, please provide us with the log, a screenshot of your Steam library, and mode of purchase, was it through our shop or Steam?

You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Kind Regards,

Keen Software House: QA Department

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QA KeenSWH 2 ●

Hello Vadim,

as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.

Kind regards,

Keen Software House: QA Department

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