After your last update my game started to crash

FIUU Music shared this bug 7 months ago
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Hello, after your last update, my game started to crash constantly even though I didn't change anything.

Replies (3)

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Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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Hello, engineer!

Thank you for writing to us and we apologize that you're experiencing this issue.

After examining the log, we found one consistent error "TryChangeToFullscreen failed," which might be the reason for the game crash. To resolve this ;

If you are in the game, from the game's main menu, select Options, and open Display, then change the Resolution/Video Mode to any other Recommended aspect ratio and Window Mode from current to Window/Fullscreen Window/Fullscreen mode. Save the changes and try to play the game.

Or if you are not able to get to Options – Display Settings from the game, you can try to locate this file on your PC and change the value manually. For this, go to SE folder in Roaming, by typing %appdata% into your Windows search bar, you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers\. There you should be able to find a SpaceEngineers.cfg file. You can open in using e.g. notepad. Find line 90 and 92, that says

<Key>WindowMode</Key>

<Value xsi:type="xsd:string">1</Value>

By changing the number in line 92, you can change the Fullscreen setting here manually. It goes like: Windowed 0, Fullscreen window 1 and Fullscreen 2. Save the file and try to run the game.

If the issue persists, kindly update your Nvidia GPU. You can find the latest drivers here: https://www.nvidia.com/Download/index.aspx. Also, in case the GPU/system is over-clocked, revert to stock clock speeds.

Please let us know if any of these workarounds solve your issue. If not, kindly send us the latest log file when the crash occurred.

Kind Regards,

Keen Software House: QA Department

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Hello, I tried what you said, but it didn't work anyway, there is a problem like this in the game, sometimes the game has an excessive fps drop and the problem is corrected when I take the problem from the settings to windowed mode and put it in full screen mode again, this is a separate problem I wanted to report.


As for the crash problem, although I played comfortably before the update, it started to happen after the last update, I did not change any settings, I did not download mods, it does the same in the clean version of the game. Out of memory notification sometimes comes in front of me. And it usually happens after playing for a certain hour.

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