Game doesnt open on launch.

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

Hello, Jonathan,

thank you for reaching our forum with you problem.

Can you please share more information with me?

What exactly is happening? You try to launch the game trough Steam using the Play button and the game doesn't launch?

Is the outcome the same when you try to launch the game using the .exe file in Steam/steamapps/common/SpaceEngineers/Bin64? Can you please try that?

Do you leave the game running in background for a while (since you see the process in Task manager), or you close it promptly?

Please try these workarounds that might help you:

• Verify your game files in Steam – right-click on Space Engineers in Steam Library → Properties → Installed Files → Verify Integrity of Game Files
• Delete SpaceEngineers.cfg file – you can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
• Delete ShaderCache folder – same access as above
• Back up your whole Space Engineers Roaming folder and delete it
• Restart Steam
• Reinstall VC Redist 2017
• Update graphic drivers
• Reinstall the game
• Make sure your operating system is fully updated

Let me know, if anything from this list works for you. If no, can you please share me a log file if any is created?

You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Thank you.

Kind Regards

Keen Software House: QA Department

Hello Engineer,

as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.

Kind regards,

Keen Software House: QA Department