Skins
Won't Fix
hello, I had a problem with kinwas in the game, they are displayed in the steam inventory, but they are not in the game itself
hello, I had a problem with kinwas in the game, they are displayed in the steam inventory, but they are not in the game itself
I have the same bug
*Skins
*Skins
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello, Kouzi,
I am sorry you are experiencing this issue. Could you share further information with me?
Are you starting Space Engineers in Steam online mode? Some features (including skins) are not available when Steam is offline.
Has this happened after for example an update or purchasing a new DLC? Are there any steps you have tried to take yourself to resolve the issue?
You can start by reinstalling Steam, as there can be a conflict between Space Engineers and Steam. After that, try to launch your game again.
You can also verify your game files in Steam
-Right click on Space Engineers in Steam Library → Properties → Installed Files → Verify Integrity of Game Files
If none of the above helped, can you please share screenshots from your game and Steam with me? Additionally please share your latest log file with me.
- You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Thank you in advance.
Kind regards,
Keen Software House: QA Department
Hello, Kouzi,
I am sorry you are experiencing this issue. Could you share further information with me?
Are you starting Space Engineers in Steam online mode? Some features (including skins) are not available when Steam is offline.
Has this happened after for example an update or purchasing a new DLC? Are there any steps you have tried to take yourself to resolve the issue?
You can start by reinstalling Steam, as there can be a conflict between Space Engineers and Steam. After that, try to launch your game again.
You can also verify your game files in Steam
-Right click on Space Engineers in Steam Library → Properties → Installed Files → Verify Integrity of Game Files
If none of the above helped, can you please share screenshots from your game and Steam with me? Additionally please share your latest log file with me.
- You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Thank you in advance.
Kind regards,
Keen Software House: QA Department
Hello, Kouzi,
thank you for the log and screenshots. I noticed some errors caused by mods and scripts. Can you please, for testing purposes, deactivate all of them and start a new vanilla save file? Have a look if the skins are still missing and then please share the newly generated log with me. Doing so will better help me determine the cause of the problem.
Thank you in advance.
Kind regards,
Keen Software House: QA Department
Hello, Kouzi,
thank you for the log and screenshots. I noticed some errors caused by mods and scripts. Can you please, for testing purposes, deactivate all of them and start a new vanilla save file? Have a look if the skins are still missing and then please share the newly generated log with me. Doing so will better help me determine the cause of the problem.
Thank you in advance.
Kind regards,
Keen Software House: QA Department
Hello, Kouzi,
thank you for the new vanilla log.
Another thing that you can try to do is to go into your steam folder (C:\Program Files (x86)\Steam) on your computer, then delete all folders and files except the steamapps folder and the Steam.exe file. Then run the steam.exe
Steam will reinstall itself and then launch the game. Make sure to create a copy of the files somewhere else on your computer just in case it does not help or you accidentally lose something you did not want to. Also create a backup of any saves or blueprints.
You can read more about this here. Do not follow the guide but read through the warnings, please. Also make sure your screenshots are saved to cloud and that you are using Steam Cloud Sync.
Please let me know if it helped.
Kind regards,
Keen Software House: QA Department
Hello, Kouzi,
thank you for the new vanilla log.
Another thing that you can try to do is to go into your steam folder (C:\Program Files (x86)\Steam) on your computer, then delete all folders and files except the steamapps folder and the Steam.exe file. Then run the steam.exe
Steam will reinstall itself and then launch the game. Make sure to create a copy of the files somewhere else on your computer just in case it does not help or you accidentally lose something you did not want to. Also create a backup of any saves or blueprints.
You can read more about this here. Do not follow the guide but read through the warnings, please. Also make sure your screenshots are saved to cloud and that you are using Steam Cloud Sync.
Please let me know if it helped.
Kind regards,
Keen Software House: QA Department
Hello, Kouzi,
if this did not work either you can also rename the SpaceEngineers folder as it has all settings, configurations and saves. However, please also backup the whole folder somewhere else again just in case.
Simply type %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming. There will be SpaceEngineers folder. Rename it to for example: SpaceEngineersBackup, then launch your game again. A new folder will be generated.
You can also restart your computer as an additional step.
Kind regards,
Keen Software House: QA Department
Hello, Kouzi,
if this did not work either you can also rename the SpaceEngineers folder as it has all settings, configurations and saves. However, please also backup the whole folder somewhere else again just in case.
Simply type %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming. There will be SpaceEngineers folder. Rename it to for example: SpaceEngineersBackup, then launch your game again. A new folder will be generated.
You can also restart your computer as an additional step.
Kind regards,
Keen Software House: QA Department
Hello, Kouzi,
yes, if you rename the folder a new one will be created. However the new file will not have any of your saves or blueprints in it. The old one will have them. That is why it would be better to backup the whole folder (the original one) somewhere else on your computer as an extra level of protection.
Kind regards,
Keen Software House: QA Department
Hello, Kouzi,
yes, if you rename the folder a new one will be created. However the new file will not have any of your saves or blueprints in it. The old one will have them. That is why it would be better to backup the whole folder (the original one) somewhere else on your computer as an extra level of protection.
Kind regards,
Keen Software House: QA Department
Hello, Kouzi,
if renaming the folder did not help, then we need to investigate this further. Please practice patience in the meantime.
Thank you in advance.
Kind regards,
Keen Software House: QA Department
Hello, Kouzi,
if renaming the folder did not help, then we need to investigate this further. Please practice patience in the meantime.
Thank you in advance.
Kind regards,
Keen Software House: QA Department
Damn, Steam is mocking, IT has just been forgiven, but I haven’t checked the Skins yet and haven’t launched SE
Damn, Steam is mocking, IT has just been forgiven, but I haven’t checked the Skins yet and haven’t launched SE
Before that I played Pirate SE, Maybe it's to blame?
Before that I played Pirate SE, Maybe it's to blame?
No ideas for solving the problem?
No ideas for solving the problem?
Hello, Kouzi,
the pirated version could have corrupted the files or there could be some files left still on your computer causing a conflict with the legally purchased game. We do not have any guides or advice for fixing issues cased by pirated software.
One thing you can try is to uninstall the game and review all install locations for retained files. Once everything is removed it may run correctly. However we cannot guarantee it, because we do not know what the pirated version contained and what modifications had to be done for it to run.
Kind regards,
Keen Software House: QA Department
Hello, Kouzi,
the pirated version could have corrupted the files or there could be some files left still on your computer causing a conflict with the legally purchased game. We do not have any guides or advice for fixing issues cased by pirated software.
One thing you can try is to uninstall the game and review all install locations for retained files. Once everything is removed it may run correctly. However we cannot guarantee it, because we do not know what the pirated version contained and what modifications had to be done for it to run.
Kind regards,
Keen Software House: QA Department
Hello, Kouzi,
It has been a while since we heard from you. Can you please confirm if we can close this thread?
Thank you in advance.
Kind regards,
Keen Software House: QA Department
Hello, Kouzi,
It has been a while since we heard from you. Can you please confirm if we can close this thread?
Thank you in advance.
Kind regards,
Keen Software House: QA Department
Hello Engineer,
as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
Hello Engineer,
as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
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