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Geforce NOW instability
Won't Fix
The game loses connection during stutters if they are long enough (I guess a second at most). The game reports spotty connection and the session ends abruptly even though my connection is stable and I dont have this issue in any other game. I can pretty confidently say Ive never suffered connection issues in any other game and the way game logs you out is pretty uncharacteristic for a regular disconnection due to spotty connection.
I have the same bug
Hello, Emre Akyel,
I am sorry you are experiencing this issue. Can you please share further information with me? Does this only happen when you are using GeForce Now or does this happen all the time? Since GeForce Now is a cloud gaming service, the performance and stability of the game can be influenced by various factors, including the internet connection, server load, and the overall network conditions.
If this is a problem with the cloud service, you will have to contact their support and they can provide you with troubleshooting steps. If not then please share your latest log from your last session with me.
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Thank you in advance.
Kind regards,
Keen Software House: QA Department
Hello, Emre Akyel,
I am sorry you are experiencing this issue. Can you please share further information with me? Does this only happen when you are using GeForce Now or does this happen all the time? Since GeForce Now is a cloud gaming service, the performance and stability of the game can be influenced by various factors, including the internet connection, server load, and the overall network conditions.
If this is a problem with the cloud service, you will have to contact their support and they can provide you with troubleshooting steps. If not then please share your latest log from your last session with me.
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Thank you in advance.
Kind regards,
Keen Software House: QA Department
Hello, Emre Akyel,
thank you for practicing patience and understanding our response times.
Our main source of information for diagnosing problems are logs. Could you please ask GeForce Now to share those with you? The reason why you are having problems is probably because of connectivity issues between GeForce cloud and the game, for example during autosave or high ping.
What you can also do is to tell me the HW that GeForce is providing to you. What could be happening is that it does not meet our requirements.
Thank you in advance.
Kind regards,
Keen Software House: QA Department
Hello, Emre Akyel,
thank you for practicing patience and understanding our response times.
Our main source of information for diagnosing problems are logs. Could you please ask GeForce Now to share those with you? The reason why you are having problems is probably because of connectivity issues between GeForce cloud and the game, for example during autosave or high ping.
What you can also do is to tell me the HW that GeForce is providing to you. What could be happening is that it does not meet our requirements.
Thank you in advance.
Kind regards,
Keen Software House: QA Department
Hello, Emre Akyel,
thank you for the specs. I can see that GeForce is using Windows server which is not supported.
However, one more thing you can try to get the logs is to wait for the next time the log out happens. Then write down the exact time down to a second of when it happened. You can also send us the logs through pressing F1 and then navigating to Report issue and send a report.
Thank you in advance.
Kind regards,
Keen Software House: QA Department
Hello, Emre Akyel,
thank you for the specs. I can see that GeForce is using Windows server which is not supported.
However, one more thing you can try to get the logs is to wait for the next time the log out happens. Then write down the exact time down to a second of when it happened. You can also send us the logs through pressing F1 and then navigating to Report issue and send a report.
Thank you in advance.
Kind regards,
Keen Software House: QA Department
Hello, Emre Akyel,
thank you for all of the additional information. Based on your discoveries the problem is unfortunately with GeForce and you will have to go back to their support if you need further help. Because Space engineers does not allow Steam cloud, the only thing you can try is a workaround.
If you need to save your game files on the internet you can try Steam publish on Steam workshop or through mod.io. You can set it to be not public and create your own personal "cloud".
The way GeForce functions is unfortunately not ideal for long term use with Space Engineers. I hope the workaround works for you.
Kind regards,
Keen Software House: QA Department
Hello, Emre Akyel,
thank you for all of the additional information. Based on your discoveries the problem is unfortunately with GeForce and you will have to go back to their support if you need further help. Because Space engineers does not allow Steam cloud, the only thing you can try is a workaround.
If you need to save your game files on the internet you can try Steam publish on Steam workshop or through mod.io. You can set it to be not public and create your own personal "cloud".
The way GeForce functions is unfortunately not ideal for long term use with Space Engineers. I hope the workaround works for you.
Kind regards,
Keen Software House: QA Department
Hello, Emre Akyel,
as there has been no reply to this thread in some time, we will close it. If you're still experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
Hello, Emre Akyel,
as there has been no reply to this thread in some time, we will close it. If you're still experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
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